Summary
Overview
Work History
Education
Skills
Timeline
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Brittney Crickard

Brittney Crickard

Springfield,OH

Summary

My name is Brittney Crickard. I am a beloved wife and the hardworking mother of three young children: ages four, two and one. My jobs are never ending here at home, and yet, I crave more outside life experiences, service and growth opportunities, and the chance to once again use my individual God given gifts. I am a hardworking, focused and reliable employee with background experience in operating cash registers, stocking merchandise, providing excellent customer service and care. I am highly organized, detail oriented, outgoing and proactive. I work well within team settings and strive to do my best wherever the Lord plants me. My motivation is to glory God with everything that I do and say in my life. Thank you for considering my employment.

Overview

12
12
years of professional experience

Work History

Reflexology

Self Employed Services
Springfield, OH
08.2016 - Current
  • .Worked in customer service and care
  • Worked with clients individual health needs using natural supplements.
  • Maintained a clean and relaxing work environment
  • Performed the therapy (Reflexology) on clients feet and or hands to promote relaxation, decrease inflammation and promote homeostasis.
  • Recorded individual clients needs, experiences, progress, changes and requests.
  • Cashed out customers/clients myself.

Natural Health Sales Representative

Brent Miesse
Springfield , OH
06.2014 - 02.2021
  • Developed key customer relationships to increase sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Fostered relationships with customers to expand customer base and retain business.
  • Monitored customer order process and addressed customer issues.
  • Demonstrated product features to align with customer needs.
  • Adhered to company initiatives and achieved established goals.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Listened to customer needs to identify and recommend best products and services.
  • Identified customer needs by asking questions and advising on best solutions.
  • Greeted and assisted customers to foster positive experiences.
  • Operated register, handled cash and processed credit card transactions.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Replenished and arranged items to maintain appearance.
  • Reset store displays for special events and seasonal merchandise changes.

Cedarville University Cafeteria and Banquet Work

Cedarville University
Cedarville, OH
08.2013 - 05.2015
  • Prepared food according to instructions to manage regular school meals.
  • Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
  • Maintained tools, equipment and surfaces in clean, neat and working order.
  • Followed guidelines for safe serving, appropriate temperatures and proper presentation.
  • Performed work to top standards, proving best service for students, employees and school visitors.
  • Adhered to safe and proper storage guidelines for incoming supplies.
  • Utilized safe and efficient methods for operating equipment.
  • Organized and prepared ingredients for batch cooking.
  • Upheld correct procedures for preparing foods and storing leftovers.
  • Maintained adequate levels of linens, trays and silverware items for banquets and camps.
  • Effectively multitasked within a fast-paced environment.
  • Greeted guests with friendliness and professionalism.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Made friendly conversation with customers to provide enjoyable experience.
  • Removed trays and stacked dishes for return to kitchen after finished meals.
  • Filled and served various beverages for customers.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Wiped down tables and removed trash and dirty plates to provide a clean, welcoming dining environment.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.

Kohls Cashier

Kohls Department Store
Springfield , OH
08.2011 - 12.2014
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.
  • Processed refunds for worn, damaged and broken merchandise.

Education

Reflexology Practicing Certification

International Institute of Foot Reflexology
Florida
2016

Bachelor of Arts - Vocal Performance And Worship

Cedarville University
Cedarville, OH
05.2015

General Education

Clark State Community College
Springfield, OH

Skills

  • Cash Handling
  • POS Systems
  • Customer Service
  • Credits and Refunds
  • Complaint Resolution
  • Sweeping and Mopping
  • Customer Relations
  • Detail-Oriented
  • Honest and Dependable
  • Cleaning and Sanitizing
  • Honest and Ethical
  • Reliable and Responsible
  • Pricing and Markdowns
  • Price Identification
  • Product Scanning
  • Credit and Cash Transactions
  • Product Recommendations

Timeline

Reflexology

Self Employed Services
08.2016 - Current

Natural Health Sales Representative

Brent Miesse
06.2014 - 02.2021

Cedarville University Cafeteria and Banquet Work

Cedarville University
08.2013 - 05.2015

Kohls Cashier

Kohls Department Store
08.2011 - 12.2014

Reflexology Practicing Certification

International Institute of Foot Reflexology

Bachelor of Arts - Vocal Performance And Worship

Cedarville University

General Education

Clark State Community College

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Brittney Crickard