Brett Hixson
Port Charlotte,United States
Summary
Detail-oriented professional with exceptional communication and project management skills, adept at navigating fast-paced environments while effectively managing multiple tasks. Recognized for a proactive approach to identifying and resolving issues, consistently focused on optimizing processes to enhance team performance and achieve organizational goals. Committed to fostering collaboration and driving results through strategic planning and execution. A strong advocate for continuous improvement, ensuring projects align with both immediate needs and long-term objectives.
Overview
11
11
years of professional experience
Work History
Diesel Mechanic
U.S. Army
08.2019 - 03.2025
- Performed routine maintenance and repairs on diesel engines, ensuring optimal performance and longevity
- Conducted thorough inspections of diesel vehicles to identify potential problems and recommend necessary repairs
- Utilized diagnostic tools and equipment to troubleshoot electrical systems and diagnose complex issues
- Collaborated with team members to prioritize workload and ensure efficient completion of repair tasks
- Adhered to safety protocols at all times while working with heavy machinery and hazardous materials
- Managed a small group of seven to eight individuals with a fleet of seventeen fuel trucks to be maintained.
Service Mechanic
Friendship Nissan
08.2017 - 08.2019
- Efficiently serviced cars in a timely manner following a set appointment schedule.
- I used any downtime I had cleaning up the shop or working with service technicians to learn as much as I possibly could.
- I lead and won the up sell contest we had for service six months in a row (that was based on each item not on the original ticket sold counted as a note for a drawing)
- Researched customer stated problems to resolve the issue.
General Service Technician
Clark Tire & Auto, Inc
08.2016 - 08.2017
- Completed maintenance tasks in a timely manner which kept the schedule on flowing. Spent my free time watching the more experienced techs learning as much as i possibly could.
Service Clerk/Cashier
Ingles Markets
06.2014 - 05.2016
- Learned basic customer service, and learned stocking and organization.
- Demonstrated adaptability by assisting in various roles as needed during particularly busy or understaffed shifts.
- Maintained and organized service reception area and checkout counters.
- Managed cash register efficiently, maintaining accuracy in all financial transactions throughout each shift.
- Supported staff training initiatives by mentoring new hires and sharing best practices with colleagues.
Education
Bachelor of Science - Computer Networking
University of Maryland Global Campus
Hyattsville, MD05-2027
High School Diploma -
Rutherford High School
Rutherfordton, NC05.2016
Skills
- Automotive
- Leadership (2 years)
- Maintenance
- Basic Computer Skills, basics of automotive
- Mechanical knowledge
- Heavy equipment repair
- Diesel engine repair
- Safety management
- Parts ordering
- Customer service
- Fleet management
Timeline
Diesel Mechanic
U.S. Army
08.2019 - 03.2025
Service Mechanic
Friendship Nissan
08.2017 - 08.2019
General Service Technician
Clark Tire & Auto, Inc
08.2016 - 08.2017
Service Clerk/Cashier
Ingles Markets
06.2014 - 05.2016
Bachelor of Science - Computer Networking
University of Maryland Global Campus
High School Diploma -
Rutherford High School
Military Service
- Branch: United States Army
- Service Country: United States
- Rank: Sergeant
- August 2019 to April 2025
- Primary Duties (Technical)
- Inspect, service, and repair military wheeled vehicles and equipment (e.g., HMMWVs, FMTVs, MRAPs, JLTVs).
- Conduct preventive maintenance checks and services (PMCS) on tactical vehicles and trailers.
- Diagnose and troubleshoot mechanical, electrical, hydraulic, and fuel system malfunctions.
- Perform recovery operations (vehicle recovery in the field).
- Use technical manuals and diagnostic tools to perform repairs.
- Maintain maintenance records and update DA Form 5988-E (Equipment Maintenance & Inspection Worksheet).
- Conduct shop operations using proper tools, safety standards, and environmental regulations.
- Leadership Responsibilities (as an E5/NCO)
- Lead and supervise lower-enlisted Soldiers (E1-E4) in daily maintenance tasks.
- Ensure quality control and completion of work orders.
- Train junior Soldiers on technical skills, PMCS procedures, and Army maintenance protocols.
- Enforce safety procedures and standards during shop and field operations.
- Provide input on performance evaluations (NCOERs) for subordinates.
- Coordinate with motor sergeant, platoon sergeant, and unit leadership on mission readiness and vehicle status.
- Maintain accountability for tools, equipment, and personnel.
Awrads & Accomplishments
- Awarded an Army commendation medal for excellent leadership and adaptability during operation Balikatan in the Philippines.
- Awarded an Army Commendation medal for leading the squads maintenance schedule resulting in no overdue services and always keeping the pacing items up and running.
- Received a certificate of achievement for going above and beyond during a aerial training exercise, ensuring the fuel trucks were never down.
- Received a certificate of achievement for placing in the top three of the class for advanced individual training.
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