Brittney Davis
Tucson,AZ
Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. - Hard-working professional with experience in consultative sales, customer loyalty and contract negotiation & management. Frequently praised as proactive by peers, I can be relied upon to help your company achieve its goals.
Overview
3
3
years of professional experience
Work History
Inclusion Aide
Sahuarita Unified School District
08.2023 - 04.2024
- Provided support to the Special Education Department by monitoring student progress, behavior, and attendance.
- Conducted assessments of students' academic, behavioral, and social-emotional functioning levels.
- Implemented behavior management strategies to help promote a safe learning environment.
- Developed instructional materials that provided meaningful access to grade level standards for students who required accommodations or modifications due to their disability.
- Supported teachers in providing differentiated instruction based on individual student needs.
- Attended professional development trainings related to special education topics.
- Supported students with personalized accommodations, extra assistance and educational assessments.
- Collaborated with teacher to develop personalized and successful learning strategies.
- Escorted students to restroom cafeteria, outside to playground and on field trips.
Front Desk Receptionist
Copper Fitness Gym
04.2022 - 07.2022
- Computed bills, collect payments and make change for gym members
- Recorded gym members comments and complaints, referred customers to managers as necessary
- Assisted with completion of forms or sign-in procedures
- Updated company databases and visitor logs with daily data and incident information
- Communicated with maintenance personnel to report facility issues
- Maintained cleanliness and organization of the gym floors
- Welcomed on-site visitors and directed to appropriate personnel
- Established and maintained good communications with personnel and clientele
- Answered questions about company location and hours of operation
- Opened and closed main office in alignment with established security procedures
- Received payments and recorded receipts for services
- Organized and filed important documents in filing cabinets or in online document storage solutions
- Greeted persons entering the gym, determined nature and purpose of visit and direct and escort them to specific destinations
- Heard and resolved complaints from customers and public
- Interacted with management and colleagues to resolve important administrative matters
- Maintained gym equipment and reported malfunctions for servicing
- Maintained tidy, presentable gym area with necessary stationary and materials.
Sales Associate
Copper Fitness Gym
06.2021 - 02.2022
- Performed cleaning tasks, keeping gym neat and organized
- Introduced promotions and sale opportunities, enticing customers
- Liaised with management to communicate customer feedback and recommendations
- Engaged with guests to understand and anticipate customer service needs
- Drove sales through customer relationship building and suggestive selling techniques
- Followed checklist to complete retail store opening and closing activities
- Represented brand during special events, customer interactions and sales
- Responded promptly to customer queries to increase overall satisfaction
- Evaluated client feedback to brainstorm ways to improve products and provide quality customer service
- Cold called potential customers to generate leads
- Entered customer transaction information into company databases
- Stayed current on customer trends and requirements
- Highlighted new products and company promotions during sales pitches
- Followed up with customers after sales to gain feedback
- Developed strong relationships with clients to grow business networks.
Warehouse Associate
Amazon Fulfillment Center
06.2021 - 02.2022
- Replenished shelves with incoming stock orders and performed daily spot checks on inventory
- Sorted and organized merchandise in preparation for shipment
- Input product information and quantities into warehouse databases
- Moved products and equipment to appropriate locations to maintain workspace cleanliness
- Operated pallet jacks to transport shipments and equipment
- Reported malfunctioning and damaged equipment to supervisors for repair
- Inspected products for defects and damages and reported discarded items to supervisors
- Loaded and unloaded shipments from delivery trucks after completing order documentation
- Interacted effectively with staff through ongoing communication and exchange of information
- Used scanners to document pertinent carton level information.
Education
High School Diploma -
Sunny Side High School
Tucson, AZ06.2006
Skills
- Customer Complaint Resolution
- Positive Attitude and Energetic
- Delivery Coordination
- Telephone Etiquette
- Visitor and Customer Relations
- Call Answering
- Front Desk Operations
- Data Entry and Database Software
- Greeting gym members
- Guest Registration
- Information Updates
- Registration Services
- Data Confirmation
- Posting Charges
- Telephone Reservations
- Gym membership Referral
- Fee Collection
- Confirming Transactions
- Maintaining Gym Records
- Front Desk Reservations
- Gym Supplies and Inventory
- Facility Tours
- Welcoming Gym Members & Guests
- Making Appointments
- Entering Gym Members Data
- Gym Lobby Maintenance
- Referral Verification
- ID Verification
- Sales Expertise
- Sales Generation
- Store Opening and Closing
- Order Processing
- Sales Trends
- Time Management
- Cash Handling
- Membership Sales
- Policy and Procedure Adherence
- Customer Service
- Sales Goal Attainment
- Upselling Strategies
- Sales Optimization
- Answering Members Questions
- Commission Sales
- Credit and Cash Transactions
- Corrective Actions
- Suggestive Selling
- Speaking Clearly
- Upselling Products and Services
- Promotional Sales Events
- Returns and Refunds
- Sales Communications
- Quote Generation
- Sales Principles
- Effective Selling Techniques
- Sales Representation
- Customer Understanding
- Following Up with Clients
- Individualized support
- Lesson Plan Implementation
- Special needs
- Behavioral plan management
- Classwork oversight
- Teacher Assistance
- Feeding Assistance
- Verbal and written communication
- Student Supervision
Timeline
Inclusion Aide
Sahuarita Unified School District
08.2023 - 04.2024
Front Desk Receptionist
Copper Fitness Gym
04.2022 - 07.2022
Sales Associate
Copper Fitness Gym
06.2021 - 02.2022
Warehouse Associate
Amazon Fulfillment Center
06.2021 - 02.2022
High School Diploma -
Sunny Side High School
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