Hi, I’m
Brittney Deere
Caldwell,TX
Summary
Proven track record in enhancing kitchen and customer service operations, notably at 4 Tines, where I streamlined food preparation processes and significantly improved customer satisfaction. Skilled in ingredient sourcing and team management, I excel in multitasking and adaptability, driving continuous improvement and achieving excellence in fast-paced environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
years of professional experience
Work History
4 Tines
2nd Cook
11.2022 - 12.2023
Job overview
- Enhanced kitchen efficiency by streamlining food preparation and cooking processes.
- Maintained high standards of cleanliness, resulting in consistently positive health inspections.
- Collaborated with Head Chef to develop new recipes and menu items, increasing customer satisfaction.
- Consistently met tight deadlines for meal service during peak dining hours, maintaining a calm demeanor under pressure.
- Participated in special events catering, showcasing culinary skills and contributing to successful functions beyond the restaurant setting.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Apple
Work From Home Agent
06.2020 - 08.2021
Job overview
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues in a professional manner.
- Managed high volume of incoming calls for efficient problem-solving and timely support, ensuring positive client experiences.
- Provided personalized assistance to customers, boosting overall satisfaction and retention rates.
- Collaborated with team members to ensure seamless communication and coordination across various departments.
- Achieved performance targets consistently by maintaining a strong work ethic and dedication to excellence in customer service.
- Streamlined processes within the virtual workspace, improving productivity and efficiency among remote colleagues.
Dairy Queen Grill & Chill
Cashier Team Lead
06.2020 - 03.2021
Job overview
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Implemented new inventory procedures, optimizing stock levels and reducing out-of-stock occurrences.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
- Prepared daily sales reports for management review, highlighting key insights to drive future improvements in store performance.
- Provided backup support during high traffic periods by stepping into cashier roles when necessary.
- Ensured compliance with company policies regarding returns, exchanges, and check acceptance procedures.
- Developed strong relationships with repeat customers through friendly service interactions.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Restocked and organized merchandise in front lanes.
- Quickly and accurately counted drawers at start and end of each shift.
- Operated POS cash register and equipment to collect payments.
- Used POS system to enter orders, process payments and issue receipts.
- Processed refunds and exchanges in accordance with company policy.
Tractor Supply Company
Cashier
08.2019 - 06.2020
Job overview
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Set up new sales displays each week with fresh merchandise.
Skills
- Ingredient Sourcing
- Portion Control
- Team Management
- Food Preparation
- Customer Service
- Decision-Making
- Effective Communication
- Goal Setting
- Reliability
- Multitasking and Organization
- Adaptability and Flexibility
- Excellent Communication
- Problem-solving abilities
- Analytical Skills
- Self Motivation
- Adaptability
- Multitasking Abilities
- Continuous Improvement
- Work Planning and Prioritization
- Task Prioritization
- Team Leadership
- Time Management
- Relationship Building
- Organizational Skills
- Safe Food Handling
- Flexible Schedule
- Kitchen equipment operation and maintenance
- Cooking techniques
- Event Catering
- Baking Expertise
Timeline
2nd Cook
4 Tines
11.2022 - 12.2023
Work From Home Agent
Apple
06.2020 - 08.2021
Cashier Team Lead
Dairy Queen Grill & Chill
06.2020 - 03.2021
Cashier
Tractor Supply Company
08.2019 - 06.2020
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