Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittney DeLaRosa

Conroe,TX

Summary

Seasoned Pharmacy Technician with background in medical prescription assistance and customer service. Experience includes managing medication inventory, processing prescriptions and assisting pharmacists with prescription fulfillment. Strong communication skills, knowledge of pharmacy law and ethics, ability to manage multiple tasks simultaneously. Previous roles have showcased commitment to patient care, efficiency improvement in workflow management, and fostering relationships with healthcare providers.

Overview

5
5
years of professional experience

Work History

Pharmacy Technician

Wal-Mart Pharmacy
Conroe, Texas
06.2024 - Current
  • Provided education materials about medications to patients upon request.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Processed prescriptions including: inputting, filling and checking customers out for prescriptions.
  • Handled communications with prescriber offices for clarification on prescriptions
  • Collaborated with other healthcare professionals to ensure optimal patient care.
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.

Pharmacy Technician

Wal-Mart Pharmacy
Bryan, Texas
08.2022 - 05.2024
  • Provided education materials about medications to patients upon request.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Processed prescriptions including: inputting, filling and checking customers out for prescriptions.
  • Assisted in training new employees on pharmacy procedures.

Pharmacy Technician

Wal-Mart Pharmacy
Crockett, Texas
10.2020 - 07.2022
  • Provided education materials about medications to patients upon request.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.

Sales Associate

Wal-Mart Supercenter
Crockett, Texas
04.2020 - 10.2020
  • Provided accurate information about products, prices and services.
  • Processed credit card transactions quickly and securely.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed transactions using a point-of-sale system.
  • Greeted customers and provided exceptional customer service.

Team Member

Tractor Supply Company
Crockett, TX
08.2019 - 03.2020
  • Greeted customers upon entering the store with friendly demeanor.
  • Collaborated with team members to maximize productivity and efficiency.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Maintained a clean and organized work area throughout shift.
  • Answered phone calls regarding inquiries about products or services.
  • Provided customer service support to ensure satisfaction.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Operated cash registers to process payments from customers.
  • Identified opportunities for process improvements within the department.

Education

High School Diploma -

Lovelady J H High School
Lovelady, TX
05-2018

Some College (No Degree) - Accounting and Finance

Angelina College
Lufkin, TX

Skills

  • Workflow Optimization
  • Problem-solving
  • Team Collaboration
  • Pharmacy operations
  • Customer Complaint Resolution
  • Critical thinking
  • Time management
  • Proficiency in Microsoft Office
  • Meeting assigned deadlines

Timeline

Pharmacy Technician

Wal-Mart Pharmacy
06.2024 - Current

Pharmacy Technician

Wal-Mart Pharmacy
08.2022 - 05.2024

Pharmacy Technician

Wal-Mart Pharmacy
10.2020 - 07.2022

Sales Associate

Wal-Mart Supercenter
04.2020 - 10.2020

Team Member

Tractor Supply Company
08.2019 - 03.2020

High School Diploma -

Lovelady J H High School

Some College (No Degree) - Accounting and Finance

Angelina College

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Brittney DeLaRosa