Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittney Dietzman

Lancaster,CA

Summary

Resourceful, customer service professional with a drive to excel in any role. Creative minded with an aptitude towards team building and inspired problem solving. Comfortable in a collaborative team environment or as an individual contributor. Excellent verbal and written communication Detail-oriented Assistant Manager offers more than 4-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Dominos
Palmdale, CA
08.2020 - 02.2024
  • Providing relevant, constructive feedback to all employees for increased productivity
  • Frequent customer interaction; independently resolving any customer concerns
  • Managing, directing, and dispatching delivery drivers to most efficient routes
  • Multi-tasking to meet store objectives throughout multiple zones and ensuring company standards are met
  • Sorting, tracking, and counting inventory to ensure accurate stock and product count
  • Counting and processing till, safe, and end of night deposits to ensure accurate bank data.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Ensured compliance with safety regulations and company policies.
  • Managed customer service inquiries and complaints in a timely manner.
  • Created reports on sales trends, inventory levels, and financial data.

Coach Trainer

TJX Distribution Center
Memphis, TN
07.2019 - 07.2020
  • Managing assigned lanes and employees to ensure productivity standards are met
  • Assisting management with the retrieval and lookup of important information; such as purchase orders, label corrections, SKU/Style numbers, or order corrections
  • Training new employees on day to day work and specifics of their job within our assigned area
  • Cross-trained across the warehouse, having hands on and off experience with: Picking, Packing, Returns, and Bulk
  • Partially cross-trained for Merchandise Control.

Cashier

Goodwill/Bargain Barn
Millington, TN
04.2019 - 07.2019
  • Organizing and set up merchandise displays
  • Handling cash and credit transactions
  • Use personal judgement and company policy to price items on an individual basis
  • Assist disabled/elderly customers handle merchandise.

Shift Lead

Papa Johns
Horn Lake, MS
06.2014 - 03.2019
  • Directly supporting store management with daily operations (scheduling, supply ordering, hiring new employees, accounting, customer relations, and inventory control)
  • Providing relevant, constructive feedback to new hires and management
  • Ensuring all assigned work hours/shifts have reliable managerial support
  • Communicating with customers frequently; independently resolving any customer concerns.

Education

High School Diploma -

Southaven High School
05.2014

Biology

Antelope Valley College
Lancaster, CA

Skills

  • Customer Service/Customer Hospitality Experience
  • 70wpm Typing Speed
  • Moderate PC Knowledge
  • Leadership, Organization, and Multi-Tasking Proficient
  • Sorting, Stocking, Labeling knowledge from Warehouse, Retail, and Restaurant Settings
  • Money Counting Experience
  • Sales Monitoring
  • Task Delegation
  • Product and Service Knowledge
  • Employee Engagement
  • Money Handling
  • Orientation and Training

Timeline

Assistant Manager

Dominos
08.2020 - 02.2024

Coach Trainer

TJX Distribution Center
07.2019 - 07.2020

Cashier

Goodwill/Bargain Barn
04.2019 - 07.2019

Shift Lead

Papa Johns
06.2014 - 03.2019

High School Diploma -

Southaven High School

Biology

Antelope Valley College

Similar Profiles

CREATE PROFILE
Brittney Dietzman