Brittney Ehlers

· Team supervision & development

· Training & mentoring staff

· Conflict resolution & problem-solving

· Performance evaluation & coaching

· Labor management & shift scheduling

· Continuous improvement initiatives

· Adaptability in fast-paced environments

· Attention to detail

· FDA & ISO 13485 quality standards

· Root cause analysis & problem solving

· Cross-departmental collaboration (QA, engineering, logistics)

· Quality control & assurance

· OSHA & workplace safety compliance

• Set up and operated production equipment according to daily work orders and safety procedures.

• Inspected printed products for clarity, color accuracy, and conformance to provided specifications.
• Inspected machines prior to starting and operation, verifying safe operating condition and performing lubrication and other preventive maintenance.
• Unloaded processed materials from machines, inspecting product to verify compliance with specifications required for further processing and discarding or reprocessing defective output.
• Cleaned machines between production operations and after shifts, using air hoses, chemical cleaners and pressure washers to prevent buildup and maintain good functioning condition.
• Reviewed manuals and work order drawings and specifications to determine desired shapes, dimensions and tolerance of product output, adjusting machine calibrations accordingly.
• Kept machines running at peak efficiency to meet demanding production targets.
• Followed work orders to select proper materials, make accurate cuts and complete precise finished products.
• Examined completed pieces to check for defects and sorted items according to identified flaws.
• Adhered to company and OSHA safety procedures to protect team members, products and equipment.
• Cut off excess materials for reuse or recycling.
• Maintained adequate productivity by setting and enforcing deadlines.

• Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
• Placed inventory orders, monitored shelf stock and tracked expenses.
• Trained and mentored team members to achieve optimal performance and meet challenging business targets.
• Addressed customer problems quickly and according to service standards.
• Resolved guest complaints.
• Increased customer loyalty and brought in new customers with targeted marketing and service strategies.
• Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
• Scheduled employees and oversaw customer appointment calendar.
• Scheduled employees and made sure all shifts had adequate coverage.
• Established and updated schedules to meet expected coverage demands and capitalize on individual employee expertise.
• Enforced safety procedures in accordance with facility policies and government regulations.
• Focused on retaining clients by keeping client report cards, which detailed personal services and purchases.
• Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes and style preferences.
• Supervised banking procedures, cash flow and accounting processes.
• Consistently recognized by management for providing superior customer service.
• Conducted regular meetings to brief employees about salon's success and announce sales goals.

• Cleaned shelves and restocked with new inventory when products stock ran low.
• Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
• Managed cash register operations using POS system and processed sales and returns.
• Received and unloaded new products upon delivery, checking for damage and order accuracy.
• Maintained and organized store displays to enhance product visibility and expedite product location activities.
• Reviewed tags on product shelves and made requested pricing changes.