Brittney Farmer

Scheduling and Getting SmartLinx set up

• Created training materials for new employees.
• Managed overtime, shift swaps, breaks and PTO requests.
• Produced and updated documents, reports, and tracking spreadsheets using [Software], [Software] and [Software].
• Worked with management to develop strategic and tactical plans to meet different requirements.
• Set and adjusted to schedules to maintain optimal coverage.

• Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Increased customer service success rates by quickly resolving issues.
• Completed daily logs for management review.
• Volunteered to help with special projects of varying degrees of complexity.

• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.