Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brittney Farrington

Jacksonville

Summary

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

7
7
years of professional experience

Work History

Patient Care Specialist

GTI
08.2024 - 05.2025
  • Implemented safety protocols within the workplace to minimize risks for both patients and staff members alike.
  • Enhanced patient satisfaction by providing timely and compassionate care.
  • Checked guests' photo identification for validity and age requirements.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
  • Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
  • Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
  • Ensured compliance with state regulations by verifying customer identification and accurately tracking sales transactions in the point-of-sale system.

Administrative Assistant

Apex Roofing and Restoration
04.2021 - 07.2024
  • Provided administrative support to executive staff, performing a wide variety of tasks including document preparation, data entry, filing, customer service, and scheduling meetings
  • Answered and directed incoming telephone calls, and managed customer inquiries
  • Generated invoices, purchase orders, and other business documents
  • Performs files maintenance assuming responsibility for the accuracy of the filing develops and maintains electronic record keeping and tracking logs for calendars, correspondence, projects, etc.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
  • Analyzed warranty data and provided regular reports to management, highlighting trends and identifying areas for improvement in service delivery.

Administrative Assistant/Leasing Agent

BG Multi-Family
07.2021 - 03.2023
  • Showing apartments and answering prospective residents' questions about pricing
  • Maintain prospect records using proprietary online tools
  • Verify applications and follow up on applications including resident screening
  • Coordinate with marketing team to place online ads and ensure signage is correctly positioned
  • Prepare leasing arrangements
  • Developed and maintained in depth knowledge of the property and systems
  • Trained and received certification in fair housing
  • Yardi
  • Rent Cafe
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Administrative Assistant / Office Manager

PLATINUM CLEAN
08.2018 - 07.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
  • Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.

Education

Bachelor of Science - Business Administration And Management

STRAYER UNIVERSITY
Jacksonville, FL
06-2026

High School Diploma -

Montevallo, High School
Montevallo, AL
05.2003

Skills

  • Administrative support
  • Strong problem solver
  • Database entry
  • Calendar management
  • Meticulous attention to detail
  • Microsoft Office Suite
  • Customer and client relations
  • Scheduling and calendar management
  • Multi-line phone proficiency
  • Accounting support
  • Quality assurance
  • Warranty management

Languages

English
Native or Bilingual
French
Professional Working
Spanish
Limited Working

Timeline

Patient Care Specialist

GTI
08.2024 - 05.2025

Administrative Assistant/Leasing Agent

BG Multi-Family
07.2021 - 03.2023

Administrative Assistant

Apex Roofing and Restoration
04.2021 - 07.2024

Administrative Assistant / Office Manager

PLATINUM CLEAN
08.2018 - 07.2022

Bachelor of Science - Business Administration And Management

STRAYER UNIVERSITY

High School Diploma -

Montevallo, High School

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