Brittney Foster
Bessemer,AL
Summary
Experienced with relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals. Track record of exceeding sales targets and contributing to team objectives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Representative
Spectrum
Hueytown, AL
12.2023 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
Forklift Operator/Packing and Shipping Clerk
Amazon
McCalla, AL
09.2019 - 02.2023
- Started off on Team Sow, where we would place item in the correct pod, also did problem solving. Now I’m currently in Outbound, where I would work in Induct. Scan packages then deliver packages to the items locations.
- Operated forklifts safely to transport materials across warehouse floor.
- Conducted routine equipment inspections, maintaining compliance with safety regulations.
- Trained new operators on safety protocols and forklift operation best practices.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Inventory Specialist /Order Selector and Team Leader
Mercedes Warehouse
Vance, AL
12.2016 - 07.2020
- Lead teammates on every day task. Make sure policies and procedures are followed. Take inventory, operator of a forklift, scan cars, input data on works lab top.
- Optimized inventory management processes to enhance warehouse efficiency.
- Led cross-functional teams in implementing inventory control systems.
- Mentored junior staff in advanced inventory tracking methodologies.
- Coordinated with suppliers for timely replenishment and minimized shortages.
- Performed data entry and completed proper paperwork.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
HR Assistant/ Admin
iStorage
Inverness, AL
12.2017 - 05.2019
- Assisted in recruitment processes, coordinating interviews and managing candidate communications.
- Maintained employee records using HRIS, ensuring data accuracy and compliance with company policies.
- Processed payroll and benefits enrollment, resolving employee inquiries regarding compensation and entitlements.
- Developed and implemented employee engagement initiatives to enhance workplace culture and morale.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
Customer Service Representative
AT&T
Birmingham, AL
03.2013 - 11.2017
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Facilitated account management by guiding customers through billing and service options.
- Trained new representatives on company policies, procedures, and customer service best practices.
- Collaborated with cross-functional teams to address complex customer needs and feedback integration.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Bachelor of Science - Education
Alabama State University
Montgomery, AL06-2014
Skills
- Spanish (2 years)
- Personal Care
- PCA
- Inventory Control
- Inventory Management
- Warehouse Inventory
- Shipping Receiving
- Quality Control
- Quality Inspector
- Inspection
- Warehouse Associate
- Forklift
- Shipping
- General Labor
- Unloading
- Loading
- Picker Packer
- Order Puller
- Telemarketing
- Customer Service
- Bilingual
- Telephone
- Call Center
- Training
- Inventory
- Scheduling
- Operations
- Microsoft Word
- Word
- Retail sales
- Payroll
- Caregiving
- English
- Personal Assistant Experience
- Interpersonal communication skills
- Customer relationship building
- Customer relations
- Customer service
- Upselling and cross selling
- Sales consultation
- Process improvement
- Customer needs assessment
- Performance improvement
- Customer success management
- Strategy development
- Cold calling
- Staff training
- Performance tracking
Accomplishments
- Ranked #1 in Hueytown Store, #1 in Territory, and #8 in the Region in May 2025.
Certification
- CPR September 2016 to August 2018
- Driver's License
- Forklift Certification January 2022 to December 2025
- First Aid Certification
- Food Handler Certification
Additional Information
Update TB shot 2018
Languages
Spanish
Limited Working
Timeline
Sales Representative
Spectrum
12.2023 - Current
Forklift Operator/Packing and Shipping Clerk
Amazon
09.2019 - 02.2023
HR Assistant/ Admin
iStorage
12.2017 - 05.2019
Inventory Specialist /Order Selector and Team Leader
Mercedes Warehouse
12.2016 - 07.2020
Customer Service Representative
AT&T
03.2013 - 11.2017
Bachelor of Science - Education
Alabama State University