Summary
Overview
Work History
Education
Skills
Custom
References
Timeline
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Brittney Frady

Dalton,GA

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Customer-oriented sales professional with 10 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.

Overview

20
20
years of professional experience

Work History

Promotional Sales Coordinator

Mohawk Industries Inc
Dalton, GA
07.2014 - Current
  • Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
  • Supported sales team by delivering current territory sales data and costing information.
  • Performed follow-up calls with customers after each sale was completed.
  • Maintained an up-to-date database of prospective clients and their contact information.
  • Coordinated and finalized sales proposals to complete purchases.
  • Fostered relationships with customers to expand customer base and retain business.
  • Developed and implemented new sales strategies to update product lines.
  • Input customer data into system, updating information regularly with changes to buying habits.
  • Generated leads through cold calling, networking, referrals and other methods.
  • Assisted in developing new business proposals for potential customers.
  • Developed long-term partnerships with lucrative business customers.
  • Created pricing strategies in line with company objectives while taking into account competitive pricing strategies.
  • Researched and capitalized on emerging opportunities to build business and expand customer base.
  • Implemented consultative sales techniques to generate revenues and exceed sales targets.
  • Partnered with sales representatives during customer consultation to build agency and customer relations.
  • Monitored competitors' activities to stay ahead of the competition.
  • Drove sales by effectively up-selling and cross-selling products to maximize profitability.
  • Planned promotional events such as trade shows and conferences for new products launch or existing product promotion.
  • Delivered exemplary customer service and support by remaining poised in most stressful situations.
  • Performed sales consultations and educated clients on products and services.
  • Established relationships with key clients, while maintaining existing customer base.
  • Created and presented monthly reports to management on sales performance.
  • Maintained professional network of potential clients and business opportunities.

Teller Supervisor

BB&T (Truist)
Dalton, GA
07.2004 - 07.2014
  • Provided daily supervision and guidance to teller staff, ensuring compliance with bank policies and procedures.
  • Resolved customer complaints promptly and efficiently while maintaining high levels of customer service.
  • Managed and balanced cash vault, audits, and general ledger accounts.
  • Conducted performance reviews of tellers, providing feedback on areas of strength and opportunities for improvement.
  • Provided coaching and mentoring to individual team members; facilitated team building activities.
  • Managed daily operations within assigned branch locations; provided support during peak times or absences.
  • Maintained accurate records of transactions processed by each teller throughout the day.
  • Identified training needs for tellers, created learning materials, and conducted regular training sessions.
  • Investigated discrepancies between actual cash counts and computer-generated totals.
  • Ensured proper security protocols were followed including verifying identification when necessary.
  • Verified transactions involving cashier's checks, money orders and account transfers.
  • Implemented measures to reduce risk associated with financial crimes including money laundering.

Education

BBA - Business Administration And Management

Dalton State College
Dalton, GA
05-2006

BBA - Business Administration And Management

Kennesaw State University
Kennesaw, GA
05-2004

High School Diploma -

Southeast Whitfield County High School
Dalton, GA
05-2002

Skills

  • Financial Management
  • Database Management
  • Recordkeeping
  • Contract Management
  • Customer Communication
  • Sales Reporting
  • Performance Tracking
  • Sales Strategies
  • Cold Calling Expertise
  • Customer Engagement and Support
  • Upselling Strategies

Custom

  • TOP SELLING SPECIAL GOODS AGENT FOR MOHAWK PROMOTIONAL SALES 2016-2024
  • AVERAGE SALES- 1 MILLION MONTHLY (5 STATES)
  • SUCESSFULLY INCERASED SALES EVERY YEAR 2014-2024

References

References available upon request.

Timeline

Promotional Sales Coordinator

Mohawk Industries Inc
07.2014 - Current

Teller Supervisor

BB&T (Truist)
07.2004 - 07.2014

BBA - Business Administration And Management

Dalton State College

BBA - Business Administration And Management

Kennesaw State University

High School Diploma -

Southeast Whitfield County High School

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Brittney Frady