Summary
Overview
Work History
Education
Skills
Timeline
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Brittney Francis

Milwaukee,WI

Summary

Proven Quality Technician with a track record of enhancing product quality and manufacturing processes at Lucas Milhaupt. Skilled in dimensional inspection and calibration procedures, coupled with a strong ability to foster customer satisfaction through meticulous quality training and in-process inspection. Demonstrated success in improving efficiency and precision, ensuring compliance with industry standards.

Overview

5
5
years of professional experience

Work History

Quality Technician

Lucas Milhaupt
08.2020 - Current
  • Sampled materials and products to conduct in-depth measurements and tests.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
  • Maintained compliance with industry standards by conducting regular audits and updating quality control procedures as needed.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Managed calibration schedules for all measurement equipment, ensuring accurate readings and minimal downtime due to maintenance or repairs.
  • Inspected manufactured parts by reviewing visually and assessing dimensions.
  • Enhanced manufacturing processes by implementing standardized testing procedures and documentation practices.

Personal Care Worker

Midwest Community Services
06.2020 - 08.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Developed trust-based relationships with both clients and their families through clear communication and empathetic caregiving approach.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Enhanced client satisfaction by providing personalized care and attention to their daily needs.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Supported clients in maintaining independence with assistance in mobility and ambulation.
  • Demonstrated respect for client privacy through discreet handling of sensitive information entrusted during care delivery.
  • Prioritized safety measures within the home environment by identifying potential hazards and implementing preventive strategies.
  • Provided compassionate companionship to clients, engaging in meaningful conversations and activities.
  • Remained alert to problems or health issues of clients and competently responded.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.

Cage Cashier

Potawatomi Hotel & Casino
11.2019 - 08.2020
  • Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Streamlined cash operations for increased efficiency by maintaining accurate records of all transactions.
  • Managed high volumes of currency, balancing accounts accurately at the end of each shift.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Counted and recorded assigned funds and made exchanges of funds throughout shift.
  • Provided support to other team members when needed, fostering a collaborative work environment conducive to optimal productivity.
  • Secured casino funds not in use after balancing cash drawer.
  • Enforced company standard operating procedures, gaming regulations, and Title 31 compliance.
  • Enhanced customer satisfaction by efficiently processing transactions and handling cash accurately.
  • Demonstrated adaptability in learning new systems quickly as technology evolved within the industry.

Education

High School Diploma -

Hesperia High School
Hesperia, CA
05.2008

Skills

  • Specifications understanding
  • In-Process Inspection
  • Testing Procedures
  • Quality Training
  • Visual Inspection
  • Reporting skills
  • Final Inspection
  • Dimensional Inspection
  • Calibration Procedures
  • Geometric dimensioning and tolerancing
  • Production Logging
  • Customer Satisfaction
  • Precision Measurement Tools
  • First-Article Inspection
  • Inspection Techniques
  • Measurement techniques
  • Workplace Safety
  • Documentation skills

Timeline

Quality Technician

Lucas Milhaupt
08.2020 - Current

Personal Care Worker

Midwest Community Services
06.2020 - 08.2024

Cage Cashier

Potawatomi Hotel & Casino
11.2019 - 08.2020

High School Diploma -

Hesperia High School

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Brittney Francis