BRITTNEY FREEMAN
Wendell,NC
Summary
A Licensed Clinical Social Worker Associate (LCSWA) who is committed to providing evidence-based therapy interventions to various populations, with compassion and dedication. Skilled in creating customized treatment plans, carrying out thorough psychosocial assessments, and providing client-centered care in both individual and group settings. Experienced in establishing trustworthy connections with clients, working with multidisciplinary teams, and upholding moral principles in compliance with the NASW Code of Ethics. Proven ability to successfully navigate intricate systems and effectively represent clients' interests. Passionate about encouraging resilience, empowerment, and mental health across the lifespan.
Overview
11
11
years of professional experience
Work History
Therapist
Holly Hill Hospital
10.2024 - Current
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Presented clinical documentation and observations to the interdisciplinary team.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Updated treatment plans on a weekly basis with the latest intervention strategies and progress notes.
- Developed and implemented detailed pre-discharge plans for clients soon to be reintegrated into the community.
- Offered therapeutic services and crisis intervention to emotionally disturbed adults.
- Conducted comprehensive psychosocial assessments to accurately identify client needs and strengths, informing appropriate interventions and services.
- Advocated for clients'' rights within the mental health system, ensuring access to necessary resources and services.
- Facilitated group therapy sessions for diverse populations addressing various mental health issues such as depression, anxiety, and substance abuse.
- Assisted clients in identifying appropriate housing solutions that supported their ongoing recovery journey.
- Enhanced patient support networks through effective collaboration with multidisciplinary teams, including psychiatrists, psychologists, and nurses.
- Improved patient outcomes by developing and implementing comprehensive treatment plans tailored to individual needs.
- Promoted a safe and supportive therapeutic environment by establishing rapport with clients and maintaining strict confidentiality of personal information.
- Provided education to clients and their families on mental health diagnoses, treatment options, coping strategies, and self-care techniques.
Crisis Counselor
Crisis Text Line
08.2022 - Current
- Answer texts from people in crisis, bringing them from a hot moment to a cool calm through active listening, collaborative problem-solving, and safety planning
- Provides free, 24/7, high-quality text-based mental health support and crisis intervention
- Provides critical resources and support to individuals in crisis
- Adhere to all policies and procedures.
Education Evaluator
Division of Child Development and Early Education
05.2019 - Current
- Responsible for evaluating the education of individuals working in a North Carolina childcare facility by reviewing transcripts and identifying applicable course credits, based on specific criteria.
Assistant Director of Admissions
Fayetteville State University
07.2017 - 05.2019
- In addition to the previous duties maintained as a road runner, responsibilities include: serving as the department’s Social Media Coordinator to provide information through different social media platforms to attract and inform students, developing a profile of prospective students by conducting research and focus groups, cultivating and training a solid alumni network that assists with recruitment, and periodically evaluating recruitment techniques and implementing new approaches to increase applicants.
Road Runner – Office of Admissions
Fayetteville State University
01.2017 - 07.2017
- Responsible for high school and college visits, primarily for the purpose of recruitment
- Job functions included processing paperwork, arranging, and conducting campus tours, interviewing applicants, and reviewing supporting documentation to provide an admissions decision.
Lead Teacher
Kids Educational Centers
05.2016 - 01.2017
- Collaborated with Co-teacher to provide an encouraging and upbeat academic environment focused on enrichment activities, field trips, and promoting positive behaviors and habits
- Responsibilities included: keeping the classroom clean, organized, and safe for all children and staff, communicating, and working effectively with staff, children, parents, and community partners to help provide the best experience, and maintaining documentation such as daily activities, attendance, food logs, and incident reports.
Sales Representative
The Fayetteville Observation
01.2014 - 05.2016
- Possess the ability to work with clients and assess their needs and wants, provide recommendations for products, secure revenue, and meet sales targets
- Maintained good customer relations and addressed any concerns, issues, or complications a client experienced.
Education
Master of Social Work
North Carolina Central University
05.2024
B.S., Psychology
Fayetteville State University
05.2016
Skills
- Crisis Intervention
- Microsoft Office Suite
- Adobe In Design
- Editing
- Social Media Management/Marketing
- Admit Hub/Admissions Pro
- Early Childhood Education Credentials
Membership And Associations
- Fayetteville State University Alumni Chapter
Timeline
Therapist
Holly Hill Hospital
10.2024 - Current
Crisis Counselor
Crisis Text Line
08.2022 - Current
Education Evaluator
Division of Child Development and Early Education
05.2019 - Current
Assistant Director of Admissions
Fayetteville State University
07.2017 - 05.2019
Road Runner – Office of Admissions
Fayetteville State University
01.2017 - 07.2017
Lead Teacher
Kids Educational Centers
05.2016 - 01.2017
Sales Representative
The Fayetteville Observation
01.2014 - 05.2016
B.S., Psychology
Fayetteville State University
Master of Social Work
North Carolina Central University
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