BRITTNEY FRENCH
Prattville,US
Summary
Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design. Top-producing salesperson and industry expert in car sales. Customer-focused Sales Representative with 5 years of experience solving problems for clients. Professional with 5 years of progressive experience in the field who is highly organized and detail-oriented.
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than 5 years.
Overview
16
16
years of professional experience
Work History
Medical Receptionist
American Family Care, Inc
09.2024 - Current
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Maintained current and accurate medical records for patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Checked patient insurance, demographic, and health history to keep information current.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared and processed patient referrals and transfer requests.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Registered and verified patient records before triage with most up-to-date information.
- Processed medical insurance claims and payments.
- Received and routed laboratory results to correct clinical staff members.
- Obtained payments from patients and scanned identification and insurance cards.
Saleslady
Merchant Honda
06.2023 - 07.2023
- Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries
- Answered an average of 20 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products
- Assisted customers by answering questions, responding to inquiries, and handling phone requests
Sales and Leasing Specialist
Long-Lewis Ford of Selma
07.2018 - 06.2023
- Used consultative sales techniques to generate revenue and exceed sales targets
- Met with store managers to discuss product requirements, sales targets, and ways to increase sales
- Identified customer needs in order to provide relevant product solutions and promotions while staying within budget constraints
- Talked to long-term, new, and prospective customers to figure out their needs and come up with the best solutions
- Assisted customers during the selection process and assisted them in selecting the best products to meet their specific needs
- Used the phone, email, and direct mail to find new sales and leasing customers
- Informed customers about new services and updated their accounts
- Built long-term relationships with customers in order to accurately quote prices and terms that met their needs
Receptionist
Vanity Fur Pet Salon and Resort
10.2016 - 06.2017
- Scheduled and confirmed grooming appointments and meetings
- Was in charge of the staff's office space, weekly schedules, travel reports, phones, credit cards, and keys to the office
- Assisting all departments as a point of contact
- Organized and scheduled office meetings as well as client appointments, effectively accommodating hectic schedules for a team of grooming professionals
- Interacted with organizational staff, executives, clients, vendors, and visitors on a daily basis
Home Health Companion
comfort keepers
09.2008 - 05.2015
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Maintained current and accurate medical records for patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Checked patient insurance, demographic, and health history to keep information current.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared and processed patient referrals and transfer requests.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Registered and verified patient records before triage with most up-to-date information.
- Processed medical insurance claims and payments.
- Received and routed laboratory results to correct clinical staff members.
- Obtained payments from patients and scanned identification and insurance cards.
Education
Some college (No degree) - Nursing
Chattahoochee Valley Community College
Phenix City, ALSome college (No degree) - Medical Assisting
Virginia College in Mobile
Mobile, ALGED - undefined
Jordan High School
Columbus, GA01.2010
Skills
- Client assessment and analysis
- Self-motivated
- Strong verbal communication
- Document scanning
- Powerful negotiator
- Extremely organized
- Billing support
- Letter preparation
- Reminder calls
- Inpatient care
- Medical charting
- Mail management
- Front desk operations
- Microsoft office
- Electronic medical records
- Account management
- Insurance verification
- Medical records management
- Appointment management
- Patient reception management
- Appointment setting
- Co-payment collection
- Payment collection
- Records maintenance
- Telephone etiquette
- HIPAA compliance
- Typing and filing
- HIPAA guidelines
- EMR / EHR
- Referral verification
References
- Matt Stewart, Former Honda manager @ Long Lewis Ford/Honda, 334-349-0433
- August Johnson, Former Customer relations @ Long Lewis of the River Region, 205-479-2167
Timeline
Medical Receptionist
American Family Care, Inc
09.2024 - Current
Saleslady
Merchant Honda
06.2023 - 07.2023
Sales and Leasing Specialist
Long-Lewis Ford of Selma
07.2018 - 06.2023
Receptionist
Vanity Fur Pet Salon and Resort
10.2016 - 06.2017
Home Health Companion
comfort keepers
09.2008 - 05.2015
Some college (No degree) - Nursing
Chattahoochee Valley Community College
Some college (No degree) - Medical Assisting
Virginia College in Mobile
GED - undefined
Jordan High School
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