Brittney George

• Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
• Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
• Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
• Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
• Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.

Triaged patients new to using catheters with difficulty using supplies.

• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.

• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
• Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
• Delivered high-quality care to 15 patients in hospital facility.