Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brittney Hack

Cincinnati,OH

Summary

Self-motivated and enthusiastic associate with 15 years of customer engagement and leadership experience. Excellent communication, organization, and multitasking skills. Ability to quickly adapt to new working environments. Aiming to transfer my work experience and abilities into the medical field.

Overview

18
18
years of professional experience

Work History

Customer Service/Visual Merchandiser

Old Navy
10.2006 - Current
  • Organized merchandise according to established procedures to maximize sales potential.
  • Recognized by management for providing exceptional customer service.
  • Conducted periodic audits of merchandise displays to ensure optimal presentation.
  • Implemented innovative ideas for enhancing the overall look of the store environment.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Created and maintained visually compelling displays in accordance with company objectives.
  • Provided customers with exceptional service, resolving complaints or inquiries in a timely manner.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Ensured compliance with visual merchandising standards and guidelines.
  • Assisted in training new staff members.
  • Executed merchandising and floor moves based on seasonal changes, business needs and trends.
  • Assisted customers in selecting appropriate items based on their individual needs and preferences.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

CPC, CPB - Medical Coding And Billing

AAPC
Online
08.2025

Skills

  • Exceptional customer service
  • Customer experience
  • Motivational leadership
  • Employee coaching
  • Visual merchandising expertise
  • Product knowledge

Accomplishments

  • Employee of the month on 4 separate occasions. Chosen by managers and peers.

Timeline

Customer Service/Visual Merchandiser

Old Navy
10.2006 - Current

CPC, CPB - Medical Coding And Billing

AAPC
Brittney Hack