Summary
Overview
Work History
Skills
Timeline
Generic

Brittney Harris

San Tan Valley,AZ

Summary

Highly motivated Financial Coordinator with proven success scheduling appointments and effectively communicating with various personalities. Smart, reliable and possessing extensive billing and fee calculation experience.

Overview

12
12
years of professional experience

Work History

Patient Coordinator

Garn and Mason Orthodontics
07.2023 - Current
  • Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
  • Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
  • Handled sensitive situations with empathy when dealing with distressed patients and parents
  • Ensured accuracy of insurance information for each patient visit, verifying coverage details ahead of time for smooth processing at appointment time.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow
  • Maintain records manually and electronically
  • Maintain patient confidentiality and HIPAA policies
  • Maintained patient recall system
  • Patient communication and scheduling
  • Patient Account Receivables

Financial Coordinator/Front Office Coordinator

Specialty Dental Brands-Bennion Lambourne Orthodontics
06.2020 - Current
  • Post recurring credit card payments, make cash deposits, and follow up with billing parties with unprocessed or returned payments
  • Work with billing parties with past due balances to get the account current
  • Notify billing parties of treatment suspension or dismissal from the practice due to lack of payment
  • Verify insurance benefits for new patients
  • Ensure insurance policies have been correctly added to the patient chart and will be billed appropriately
  • Create financial contracts for orthodontic treatment
  • Manage financial ledger for local billing parties
  • Manage front office coordination of local office
  • Main point of contact for office and building relations issues
  • Patient communication and relations
  • Maintain records manually and electronically
  • Maintain patient confidentiality and HIPAA policies
  • Seek and hire cleaning crews & contractors as needed
  • Maintain annual building inspections and alarm systems
  • Ordering and purchasing of office equipment & supplies as needed
  • Screening and interviewing new job candidates
  • Training of new hire employees
  • Selling of additional products and services available to patients.

Scheduling Coordinator

Gillette Orthodontics
04.2018 - 01.2019
  • Maintained patient recall system
  • Patient communication and scheduling
  • Insurance verification
  • Records management.

Special Programs Education Assistant/ Substitute Teacher

Campbell County School District
10.2012 - 10.2018
  • Establish and enforce rules for behavior and procedures for maintaining order among the students for whom they are responsible
  • Enforce administration policies and rules governing students
  • Provide various materials and resources for children to explore, manipulate, and use in learning activities and imaginative play
  • Maintain accurate and complete student records as required by laws, district policies, and administrative regulations
  • Use computers, audio-visual aids, and other equipment and materials to supplement presentations
  • Meet with other professionals to discuss individual students' needs and progress
  • Prepare, administer, and grade tests and assignments to evaluate students' progress
  • Read books to entire classes or small groups
  • Provide disabled students with assistive devices, supportive technology, and assistance accessing facilities, such as restrooms
  • Attend staff meetings and serve on committees, as required
  • Observe and evaluate students' performance, behavior, social development, and physical health.

Skills

  • Motivated leader
  • Attention to Detail
  • Multitasking ability
  • Customer Service
  • Organizational Skills
  • Patient Care
  • Relationship Building
  • Patient documentation
  • Patient Relations
  • Verbal and written communication
  • HIPAA Compliance
  • Policy compliance
  • Goal Setting
  • Filing and Recordkeeping
  • Scheduling
  • Payment Collection
  • New Hire Training
  • Critical Thinking Skills
  • Administrative and Office Support
  • Schedule Coordination
  • Insurance Authorizations
  • 50 WPM Typing Speed
  • Gathering Information from Patients
  • Punctual and Hardworking
  • Caring and Empathetic
  • Payment Calculation

Timeline

Patient Coordinator

Garn and Mason Orthodontics
07.2023 - Current

Financial Coordinator/Front Office Coordinator

Specialty Dental Brands-Bennion Lambourne Orthodontics
06.2020 - Current

Scheduling Coordinator

Gillette Orthodontics
04.2018 - 01.2019

Special Programs Education Assistant/ Substitute Teacher

Campbell County School District
10.2012 - 10.2018

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Brittney Harris