Summary
Overview
Work History
Education
Skills
Timeline
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Brittney Haynes

Waco

Summary

Dynamic and customer-focused professional with proven success in hospitality, event management, and real estate. Known for outstanding interpersonal skills, an entrepreneurial mindset, and a passion for enhancing guest experiences. Seeking to contribute to a purpose-driven organization.

Experienced with team leadership, inventory management, and customer service. Utilizes strategic planning and staff training to enhance store operations and customer satisfaction. Track record of maintaining high standards and fostering teamwork for optimal results.

Overview

9
9
years of professional experience

Work History

Floor Manager & Events Manager

Bathtub Gin
2024.03 - 2025.03
  • Directed operations at high-volume speakeasy with nightly entertainment.
  • Led FOH training, managed guest flow and VIP services, synchronized service with performances.
  • Planned private events, enhanced event revenue and guest loyalty.
  • Introduced service protocols improving table turnover efficiency by 15%.
  • Collaborated with marketing to boost themed event attendance by 30%.
  • Mentored new managers, enhancing staff retention and team morale.
  • Managed inventory and stock levels to ensure product availability.
  • Oversaw team of 56 employees for smooth shop floor operations.

Real Estate Agent & Executive Admin Asst.

SERHANT. – Andrew Klima Team
2021.02 - 2025.03
  • Coordinated 30+ property showings per week and managed sales transactions.
  • Increased online engagement by 20% through effective property marketing.
  • Maintained CRM and scheduled meetings, inspections, and closings across time zones.
  • Created client presentations and listings via Canva, enhancing brand consistency.
  • Managed contracts and negotiations to finalize purchases and exceed customer expectations.
  • Fostered client relationships to promote repeat business and referrals.

Lead Bartender & Events Manager

Ollie
2021.04 - 2024.01

Managed FOH operations and trained staff on menus and service standards.

Organized events for 30-100 guests and improved inventory management.

Boosted cocktail profitability by launching high-margin seasonal specials.

Cut liquor loss by 25% via better inventory controls and staff accountability.

Developed training manuals for onboarding bartenders and hosts.

Director’s Intern & Accounts Payable

Kids Across America
2017.09 - 2020.09

Supported hiring of 400+ seasonal workers and supervised summer operations.

Managed camp office operations and accounts payable.

Created onboarding packets and training schedules for staff.

Liaised with vendors for timely supply delivery and payment.

Developed filing systems, improving invoice tracking accuracy by 40%.

Kindergarten Teacher

Chilton Elementary School
2016.08 - 2017.05

Developed hands-on curriculum for 20 students.

Implemented positive discipline framework to enhance learning outcomes.

Integrated technology into instruction, boosting student engagement.

Conducted parent-teacher conferences to foster collaborative learning plans.

Assisted with campus event planning and curriculum coordination.

Education

B.S. - Youth and Community Studies, Sociology

University of Texas At Austin
05.2016

Skills

  • Operations Management
  • Leadership & Training
  • Event Planning
  • Administrative Support
  • Social Media Management
  • Microsoft Office
  • Proficiency
  • Customer Support Excellence
  • Mental Health First Aid Certified
  • Employee management
  • POS systems
  • Policy enforcement

Timeline

Floor Manager & Events Manager

Bathtub Gin
2024.03 - 2025.03

Lead Bartender & Events Manager

Ollie
2021.04 - 2024.01

Real Estate Agent & Executive Admin Asst.

SERHANT. – Andrew Klima Team
2021.02 - 2025.03

Director’s Intern & Accounts Payable

Kids Across America
2017.09 - 2020.09

Kindergarten Teacher

Chilton Elementary School
2016.08 - 2017.05

B.S. - Youth and Community Studies, Sociology

University of Texas At Austin