Dynamic and customer-focused professional with proven success in hospitality, event management, and real estate. Known for outstanding interpersonal skills, an entrepreneurial mindset, and a passion for enhancing guest experiences. Seeking to contribute to a purpose-driven organization.
Experienced with team leadership, inventory management, and customer service. Utilizes strategic planning and staff training to enhance store operations and customer satisfaction. Track record of maintaining high standards and fostering teamwork for optimal results.
Managed FOH operations and trained staff on menus and service standards.
Organized events for 30-100 guests and improved inventory management.
Boosted cocktail profitability by launching high-margin seasonal specials.
Cut liquor loss by 25% via better inventory controls and staff accountability.
Developed training manuals for onboarding bartenders and hosts.
Supported hiring of 400+ seasonal workers and supervised summer operations.
Managed camp office operations and accounts payable.
Created onboarding packets and training schedules for staff.
Liaised with vendors for timely supply delivery and payment.
Developed filing systems, improving invoice tracking accuracy by 40%.
Developed hands-on curriculum for 20 students.
Implemented positive discipline framework to enhance learning outcomes.
Integrated technology into instruction, boosting student engagement.
Conducted parent-teacher conferences to foster collaborative learning plans.
Assisted with campus event planning and curriculum coordination.