Brittney Hicks

Upbeat, courteous and helpful customer service professional with over 5 years of experience in diverse customer care roles. Team player with an awesome personality, excellent written/oral communications skills, problem solving abilities and winning attitude. Ability to provide high level of confidentiality and discretion with equally effective time management and organizational skills. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Personable and dedicated Customer Service Representative with extensive experience in 10 industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.