Summary
Overview
Work History
Education
Skills
Certification
Timeline
References
Generic

BRITTNEY HIGHTMAN

San Francisco Bay Area,California

Summary

Hardworking and compassionate individual with over 8 years of experience working with customer service, and 6 years of working 1 on 1 with children and adults with developmental disabilities and behaviors including autism and nonverbal communication. I possess great time management and multitasking abilities with extensive knowledge of intrapersonal connections and communication. My strongest traits are patience and empathy which lead me to be committed to improving the life of others and accommodating their needs to the fullest extent.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lead Behavior Assistant

SPG Therapy and Education
01.2022 - Current
  • Worked with students of all ages from Preschool up to adult transition and adult programs
  • Trained staff on BIP's and safe and appropriate practices
  • Worked as new staff support, case support, behavior skills training, RBT goal monitoring, subbing and case start up.
  • Collected IOA data and treatment fidelity data.
  • Communicate with teachers and other district personnel to assist in evaluating student behavioral progress by implementing IEP objectives in order to help our students grow both collaboratively and independently
  • Maintain accurate and confidential records of assigned students; this is vital in order to assess progress and areas of opportunity to ensure success for the students
  • Respond to emergency situations, both physical and mental, to resolve immediate safety concerns for the students
  • Understand and acclimate to the teacher’s routine in order to provide adequate support for the classroom, both oversight and one on one.
  • Created and implemented department support framework to address individual goals per student
  • Helped feeding and daily living skills to support physical and emotional well-being.
  • Worked with AAC devices and various forms of communication

Registered Behavior Technician

Advance Kids
10.2020 - 11.2021
  • Promoted positive interactions of children with ADHD, autism, and oppositional defiance behavior by using visual supports, various forms of communication, and utilizing stress scales to turn emotions into concrete concepts
  • Collaborated with client’s support system and other allied specialists to implement positive interventions
  • Observed, monitored, and recorded behaviors of concern through accurate behavior-consequence data collection, graphs, and anecdotal notes
  • Aided in functional behavior assessments of basic learning and language skills
  • Identified target behaviors and their function

Server/ Shift Manager

Mimi’s Cafe
08.2015 - 02.2020
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Oversaw daily operations of all members of service team, including delegating tasks, training new staff, and distributing tips at the end of each shift.
  • Well versed in handling customer dissatisfaction or special requests using calm and respectful communication in order to reach a more positive outcome.

Nanny

The Jackson Family
04.2016 - 06.2019
  • Care for one child through the ages 4 months to 3 1/2 years old
  • Assisted with light housekeeping duties, running errands, and preparing meals and snacks for the child based on dietary guidelines
  • Collaborated closely with parents in establishing boundaries/ rules within the household which helped maintain consistency across all environments
  • Developed strong communication with parents to provide updates on child’s progress, needs, achievements, and schedule.
  • Maintained a clean and organized home environment conducive to optimal child development
  • Ensured children’s safety and comfort by consistently monitoring their environment and addressing potential hazards
  • Promoted intellectual development through reading, puzzles, and other engaging educational activities
  • Supported character-building qualities such as responsibility, respect, empathy, and self-discipline through consistent modeling of behavior expectations

Education

Math and Psychology

Solano Community College
Fairfield, CA

High School Diploma - undefined

Vacaville High School
Vacaville, CA
06.2014

Skills

  • Some Sign Language
  • Planning/ organization/ attention to detail
  • Child development
  • Problem solving/ conflict resolution
  • Crisis management
  • Strong interpersonal skills
  • First aid and safety awareness
  • Adaptability with schedules to routines
  • Fostering trust, understanding, honesty, and kindness with staff and clients
  • Cultivating warm and nurturing environments
  • Assisting in dressing, changing, and meal preparation

Certification

  • RBT - Registered Behavioral Technician - February 2026
  • First Aid/ CPR Certified - National CPR Foundation - January 2027
  • CPI Certified - Crisis Prevention Institute - July 2026
  • Valid Driver’s License, State of California - December 2025

Timeline

Lead Behavior Assistant

SPG Therapy and Education
01.2022 - Current

Registered Behavior Technician

Advance Kids
10.2020 - 11.2021

Nanny

The Jackson Family
04.2016 - 06.2019

Server/ Shift Manager

Mimi’s Cafe
08.2015 - 02.2020

High School Diploma - undefined

Vacaville High School

Math and Psychology

Solano Community College

References

  • Kamaehu Alboro, BCBA Supervisor, (808) 214-0760, Kama.alboro@spgtherapy.com
  • Paul Zaporteza, BCBA Supervisor, (707) 853-7187, paul.zaporteza@spgtherapy.com
  • Katie Jackson, (707) 398-5550, Jackson Family, missktjackson@comcast.net

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