Brittney Hodson
Onalaska,WI
Summary
Dynamic professional with a proven track record at Kwik Trip, enhancing team productivity and operational workflows through meticulous organization and effective communication. Skilled in data entry and customer service, adept at fostering collaborative environments and achieving goals under pressure. Demonstrates exceptional multitasking abilities and a commitment to excellence in every facet of work.
Overview
18
18
years of professional experience
Work History
Credit Services Coordinator
Kwik Trip
06.2020 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Reception
Worldmark
06.2013 - 05.2015
- Maintained a welcoming environment for visitors with a clean, organized reception area.
- Supported daytime reception team by preparing detailed handover notes highlighting key overnight events and tasks completed.
- Ensured a welcoming environment for visitors by maintaining a clean and organized reception area.
- Assisted in training new reception staff, sharing best practices for excellent guest services.
- Resolve complaints and problems
- Copy, file and maintain paper and electronic documents
- Maintaining the gift shop and inventory
Retail Store Manager
Wings Jewelers
09.2006 - 04.2013
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Examined jewelry for repair, insurance and appraisals.
Education
Diamond And Diamond Professional, AJP - Jewelry
Gemological Institute of America
Carlsbad, CA10-2011
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
Timeline
Credit Services Coordinator
Kwik Trip
06.2020 - Current
Reception
Worldmark
06.2013 - 05.2015
Retail Store Manager
Wings Jewelers
09.2006 - 04.2013
Diamond And Diamond Professional, AJP - Jewelry
Gemological Institute of America
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