Brittney Hoots Perryman, PhD

Foot and Ankle Center of the Rockies:

• Lead the company's Medicare MIPS (Merit-based Incentive Payment System) program - Implementation, documentation, governance. With annual practice reimbursement increases at .24%.
• Conducted payroll for 32 employees, including calculating physician bonuses and ensuring all PTO, Sick Time, and Overtime were paid out appropriately.
• Created SOPs for clinical staff practices as well as for front office and administration.
• Led the organizational transition and structural changes through 3 business acquisitions.
• Interviewing, hiring, onboarding and training of new employees for 6 locations.
• Conducted OSHA and HIPAA compliance assessments and updated protocols as necessary.
• Assisted with physician credentialing with insurance providers.
• Claim reviews, ICD-10 coding and billing, assisting physicians in billing and documentation practices for optimal reimbursement.
• Prior Authorizations and appeals for procedures and services.
• Created and delivered HR training sessions to staff, managers and executives.
• Upheld HIPAA regulations and standards for protecting patient information.
• Conducted regular performance evaluations of team members, providing constructive feedback that fostered continuous improvement within the region.
• Played an instrumental role in achieving company-wide objectives through effective leadership of regional teams and projects.
• Established and maintained operational standards for 6 locations.

• Oversee accounting, budgeting, and financial reporting.
• Assessed processes and procedures, complying with OSHA and HIPAA regulations.
• Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars, accommodating on average 150 patients weekly, in office.
• Oversee billing and coding of inpatient hospital billing and wound care center billing for practice's 3 providers.
• Supervised team of 11 office personnel.
• Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
• Increased patient satisfaction by streamlining appointment scheduling and implementing efficient check-in processes.
• Identified opportunities for additional services or expansion within the practice based on market research analysis.

• Helped transition patient care, and insurance contracts from Foot Associates, P.C. to Cherry Creek Foot Clinic.
• Create and implement organizational policies and procedures to comply with state and national regulations.
• Oversee day-to-day operations and scheduling of employees.
• Oversaw billing and coding, as well as claim management, including billing and coding entry.
• Obtained prior authorization and benefit information from insurance companies.
• Identified insurance coverage limitations with thorough examinations of claims documentation and related records.

• Create and implement organizational policies and procedures.
• Provide patient care, as well as assisting with procedures when necessary.
• Manage marketing programs and initiatives.
• Created and worked with Denver Bronco Shane Ray to establish the Ray's Awareness Foundation's Shane's Shoes donation program throughout Metro Denver.
• Assess and correct insurance claims, EOBs and patient accounts.
• Helped transition the practice and patient care to Cherry Creek Foot Clinic during purchase of practice.