Brittney Hutkay-Moore
Workforce Management
Castle Rock ,Colorado
Summary
Capable professional bringing demonstrated success in motivating staff and optimizing program operations across ten-year history in diverse environments. Experienced in organizing facilities, supplies and educators to handle wide-ranging needs. Highly organized, resourceful and forward-thinking leader.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Program Leader
Douglas County School District BASE
Castle Rock, CO
01.2017 - 07.2019
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
- Upheld all CPR and Colorado regulated certifications.
- Organized and allocated resources required to meet needs of 120 students and 12 instructors.
- Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
- Conferred and resolved education-related issues and problems with students, parents and school officials.
- Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
- Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
Floor Supervisor
Calvin Klein
Castle Rock, Colorado
05.2014 - 02.2016
- Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
- Led team of 15-20 sales associates to drive sales and strengthen brand loyalty.
- Reviewed sales reports to identify and improve sales performance, enhance inventory management and Matrix systems.
- Reduced employee turnover with hands-on leadership and coaching.
- Trained team members in successful strategies to meet operational and sales targets.
- Tracked and prioritized work orders to meet daily production requirements
- Designed and built over 70 displays to generate customer interest in store merchandise.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Floor Supervisor/ Lease Location General Manager
Motherhood Maternity
Castle Rock, Colorado
12.2013 - 01.2015
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Followed all company policies, rules and procedures to promote company goals and ensure safety.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Interviewed, hired and trained new employees for production positions.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
High School Diploma -
Castle View High School
Castle Rock, COCertifications - Childhood Development
Before And After School Enterprises
01.2017 - 07.2019
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH 04.2021 - Current
Skills
Complex problem-solverBehavior management techniquesRestorative Strategies Special-needs childcareLesson plan developmentEarly childhood knowledgeFirst Aid, Standard Precautions, CPR, etc certifications
Relationship building
Mentoring and coaching
Teambuilding
Flexible and Adaptable
Analytical and Critical Thinking
Teamwork and Collaboration
Timeline
Bachelor of Arts - Psychology
Southern New Hampshire University
04.2021 - Current
Program Leader
Douglas County School District BASE
01.2017 - 07.2019
Certifications - Childhood Development
Before And After School Enterprises
01.2017 - 07.2019
Floor Supervisor
Calvin Klein
05.2014 - 02.2016
Floor Supervisor/ Lease Location General Manager
Motherhood Maternity
12.2013 - 01.2015
High School Diploma -
Castle View High School