Brittney Ingram
LA,CA
Summary
Accomplished Certified Nursing Assistant with a proven track record at Alexandria Care Center, enhancing patient wellbeing through compassionate care and meticulous attention to safety protocols. Expert in HIPAA compliance and patient care, I significantly reduced fall incidents. My strong problem-solving abilities and empathetic patient interactions foster positive outcomes and patient trust. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
7
7
years of professional experience
Work History
Certified Nursing Assistant
Alexandria Care Center
12.2023 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Property Manager
Suite Dreams Property LLC
02.2019 - 06.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Office Administrative Assistant
Landmark Church of God
10.2019 - 08.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
Barista/Assistant Manager
Spring for Coffee
10.2017 - 01.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
Associate of Science - Certified Nurse Assistant
American Medical Career
3333 Wilshire Blvd. LA, CA 90010 Ste. 20811.2024
Associate of Applied Science - Pre-Counseling
Indiana University, Purdue University Indianapolis
Indianapolis, IN06.2023
Skills
- Patient Care
- HIPAA Compliance
- Reliable team player
- Direct Patient Care
- Compassionate
- Alzheimer's and Dementia Care
- Basic Life Support
- Dressing assistance
- Medical terminology knowledge
- Electronic Charting
- End of life care
- Complex Problem-Solving
Timeline
Certified Nursing Assistant
Alexandria Care Center
12.2023 - Current
Office Administrative Assistant
Landmark Church of God
10.2019 - 08.2020
Property Manager
Suite Dreams Property LLC
02.2019 - 06.2022
Barista/Assistant Manager
Spring for Coffee
10.2017 - 01.2020
Associate of Science - Certified Nurse Assistant
American Medical Career
Associate of Applied Science - Pre-Counseling
Indiana University, Purdue University Indianapolis
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