Brittney Isaksen
Yaphank,NY
Summary
- Masters Graduate in Social Work with solid communication, time management and organization
- Highly-motivated employee with desire to take on new challenges.
- Dedicated education professional with a strong interest in fostering student development within a school environment.
- Strong work ethic, adaptability, and exceptional interpersonal skills.
- Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Care Manager
Care Design NY
New York, NY
02.2022 - Current
- Developed and implemented care management plan to address needs and goals
- Conducted social and risk need assessments
- Monitored care plan to evaluate effectiveness, document interventional achievement and suggest changes.
- Audited charts to drive accurate and thorough documentation, supporting reimbursement of services rendered.
- Connected and referred individuals to needed services to assist them in goal achievement and overall health promotion.
- Coordinated, conducted, reviewed and updated life plans every six months as well as completed updated life plans every six months as well as completed individualized assessments related to physical, psychological, and social, needs, supports and desired outcomes.
Behavioral Health Professional
SCO Family of Services
Dix Hills, NY
01.2016 - 04.2023
- Responsible for protecting and promoting the health and safety of children enrolled in Children and Family Treatment and Support Services.
- Provide Crisis Counseling and therapeutic services to developmental delayed and mental illness population
- Participate in the completion of progress notes and treatment plans.
- Implement services planning in collaboration with other health care providers.
- Provide linkage to community resources.
Care Manager Supervisor
Advance Care Alliance
Riverhead, NY
06.2019 - 09.2021
- Provide individual and group supervision
- Maintain compliance with company policies, objectives and communication goals.
- Conduct training needs,assessments and provided ongoing training for staff.
- Supervise a successful team of case managers .
- Review progress notes, life plans and approve time cards
- Monitor and track all billing to ensure compliance and utilization of services
- Attend monthly supervisor meetings
- Correspond with intake regarding special populations
- Ensure documents are accounted for in order to bill Medicaid and ensure coordination of services of new members
Care Coordinator/Supervisor
Central Nassau Guidance
Plainview, NY
05.2018 - 05.2019
- Manage a caseload of 50 adult clients.
- Link and refer clients to medical, clinical, and outreach programs/providers.
- Assist clients with completing and recertifying benefits, including Medicaid, SSI/SSDI, and SNAP.
- Provide symptom and medication management services.
- Perform outreach services to hospitals and client residents to complete assessments and evaluations.
- Create care plans with clients regarding their medical, mental, and social health needs.
- Oversaw performance and responsibilities of staff.
- Validated notes and treatment plans.
Adult Inpatient Psychiatric Social Work Intern
Zucker Hillside Hospital
Glen Oaks, NY
09.2017 - 05.2018
- Provided psychotherapy services to patients individually and in groups.
- Coordinated with treatment team to coordinate and implement services for patients upon discharge.
- Completed biopsychosocial assessments and weekly notes on patients.
- Coordinated with outpatient providers and families to assist clients in obtaining the necessary services for their discharge.
- Maintained patient’s documentation, records and biopsychosocial assessments
Human Resources Generalist
Stile Assoicaites
Valley Stream, NY
08.2015 - 09.2017
- Conducted new hire orientation sessions and onboarding activities to ensure successful transition into the organization.
- Assisted with recruitment efforts by sourcing candidates through various channels such as LinkedIn, Indeed, there Glassdoor.
- Worked on 401(k) administration, FMLA and workers' compensation claims and benefits.
Education
Master of Social Work - Social Work
Stony Brook University
Stony Brook, NY2018
Bachelor of Science - Child And Family Studies
SUNY Oneonta
Oneonta, NY01-2015
Skills
- Hands-on clinical instruction
- Interpersonal skills
- Maintaining records
- Empathetic
- Staff development
- CPR Certified and First Aid Certified
- DSM-V and ICD-10 diagnoses
- Social Work School Certificate
Additional Information
- Trained and efficient in motivational interviewing, crisis intervention, cognitive behavioral therapy.
- Trained staff on day-to-day job responsibilities at current employer.
- Proficient in Microsoft Office Suite (Excel, Powerpoint, Word, Outlook, Access).
Timeline
Care Manager
Care Design NY
02.2022 - Current
Care Manager Supervisor
Advance Care Alliance
06.2019 - 09.2021
Care Coordinator/Supervisor
Central Nassau Guidance
05.2018 - 05.2019
Adult Inpatient Psychiatric Social Work Intern
Zucker Hillside Hospital
09.2017 - 05.2018
Behavioral Health Professional
SCO Family of Services
01.2016 - 04.2023
Human Resources Generalist
Stile Assoicaites
08.2015 - 09.2017
Master of Social Work - Social Work
Stony Brook University
Bachelor of Science - Child And Family Studies
SUNY Oneonta
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