Brittney Jacobson
Des Moines,WA
Summary
Reliable individual with background as Picker for large organizations. Motivated and highly communicative when working quickly while observing company procedures. Excellent contributor to large and small teams within all scales of warehouse environments.
Overview
5
5
years of professional experience
Work History
Picker Packer
NAPA Auto Parts - Genuine Parts
Kent, WA
01.2023 - Current
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Stocked shelves with incoming merchandise as needed.
- Organized stock on shelves in an orderly fashion for efficient retrieval.
- Loaded boxes onto conveyor belts for sorting into correct shipping destinations.
- Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
- Used handheld scanners to key in data for packages.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Labeled boxes and placed in outbound collection areas.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Trained new employees regarding warehouse procedures and standards.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
Host
Anthony's Homeport
DesMoines, WA
03.2021 - 11.2022
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Served as point-of-contact for resolving guest complaints or special requests.
- Performed light administrative duties such as filing documents and taking messages.
- Processed payments from customers using a POS system.
- Managed incoming calls during busy shifts.
- Resolved conflicts between customers when necessary.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Answered phones promptly to record and confirm reservations.
Host/Restaurant Busser
Wally's Chowder House
DesMoines, WA
06.2019 - 01.2021
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Processed payments from customers using a POS system.
- Managed incoming calls during busy shifts.
- Checked identification for guests who appeared under age 21.
- Balanced cash drawers at the end of each shift.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Notified server after seating parties in section to facilitate prompt service.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Took beverage orders and served drinks during peak meal times.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
Education
High School Diploma -
Auburn Mountainview High School
Auburn, WA06-2022
Skills
- Quality Control
- Shipment Preparation
- Product Inspections
- Product Packaging
- Work order processing
- Order Picking
- Warehouse Safety
- Barcode scanning
- Pallet jack usage
- Task Prioritization
- Customer Relationships
- Time Management
- Mentoring and training
- Hand Truck Operation
- Product Location
- Stocking
- Team Collaboration
- Proficiency in [Technology]
- Dependable and reliable
- Problem-solving aptitude
- Goal Setting
References
References available upon request.
Timeline
Picker Packer
NAPA Auto Parts - Genuine Parts
01.2023 - Current
Host
Anthony's Homeport
03.2021 - 11.2022
Host/Restaurant Busser
Wally's Chowder House
06.2019 - 01.2021
High School Diploma -
Auburn Mountainview High School
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