Brittney James
Waco,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level mental health advocate position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Political Social Media Manager
Gina Parker Campaign
11.2023 - Current
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Developed advertising tactics and implemented new solutions for increased brand awareness.
- Collaborated with media representatives to optimize coverage of special events.
- Developed a cohesive social media strategy, resulting in a more targeted audience reach.
- Utilized e-mail, social media, radio and TV to highlight products and services.
- Wrote engaging and creative press releases for each promotion.
- Developed targeted advertising campaigns, driving website traffic and generating leads.
Social Media Manager
Kallal Medical Group
07.2021 - Current
- Wrote engaging and successful press releases to control information and public opinion.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
- Increased brand awareness through development and implementation of successful public relations campaigns.
- Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Designed and implemented social media strategies to align with business goals.
- Streamlined content creation processes, improving efficiency while maintaining quality standards.
- Reviewed marketing materials and documents for brand accuracy and trending design.
Marketing & Sales Coordinator & Manager
Dental Creations, Ltd.
04.2021 - Current
- Conducted market research to stay informed of industry trends, competitor activities, and emerging opportunities.
- Trained team members in successful strategies to meet operational and sales targets.
- Trained newly hired sales team in upselling techniques.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Used customer insights to develop innovative sales strategies to increase sales.
- Maintained long-term relationships with high net-worth clients.
- Created effective marketing and trade show material to educate and engage prospective clients in product or service offerings.
- Developed and implemented sales strategies to increase profits.
- Collaborated with cross-functional teams to identify and address customer needs.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Organized trade shows, conferences, and networking events to increase brand exposure and generate leads.
- Presented our products during retail trade shows to increase market share and make connections with potential customers.
- Generated new leads through networking and attending industry events.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
Office Manager
Mac's Self Storage
06.2019 - 04.2021
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated special projects and managed schedules.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Created, maintained and updated filing systems for paper and electronic documents.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained computer and physical filing systems.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
General Manager
Planet Fitness
04.2014 - 04.2019
- Formulated policies and procedures to streamline operations.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed budget implementations, employee evaluations, and contract details.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Assisted in recruiting, hiring and training of team members.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reported issues to higher management with great detail.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Passionate about learning and committed to continual improvement.
Dental Lab Technician Assistant
CenTex Dental Lab
06.2012 - 08.2015
- Continuously improved skills through ongoing professional development opportunities, staying current on industry techniques and advancements.
- Aided in maintaining inventory levels, ensuring adequate supplies were readily available for lab tasks.
- Read prescriptions or specifications and examined models or impressions to determine design of dental products to be constructed.
- Completed tasks within designated deadlines, consistently contributing to the lab''s overall high-quality performance and patient satisfaction rates.
- Successfully managed multiple responsibilities concurrently due to strong organizational skills and effective time management.
- Contributed to a reduction in errors by meticulously following established procedures for all laboratory processes.
- Ensured patient safety through strict adherence to infection control protocols when handling contaminated materials.
- Enhanced lab efficiency by maintaining cleanliness and organization of workstations and equipment.
- Excelled at various plaster work tasks, including trimming models and pouring impressions for better-fitting prosthetics.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Bachelor of Science - Human Sciences
Texas Tech University
Lubbock, TX08.2024
Associate of Arts -
McLennan Community College
Waco, TX08.2019
Skills
- Social media coordination
- Business Development
- Brand Promotion
- Attention to Detail
- Email Marketing
- Positive Attitude
- Progress Monitoring
- Teamwork and Collaboration
- Social Media
- Problem-Solving
- Verbal and written communication
- Critical Thinking
Timeline
Political Social Media Manager
Gina Parker Campaign
11.2023 - Current
Social Media Manager
Kallal Medical Group
07.2021 - Current
Marketing & Sales Coordinator & Manager
Dental Creations, Ltd.
04.2021 - Current
Office Manager
Mac's Self Storage
06.2019 - 04.2021
General Manager
Planet Fitness
04.2014 - 04.2019
Dental Lab Technician Assistant
CenTex Dental Lab
06.2012 - 08.2015
Bachelor of Science - Human Sciences
Texas Tech University
Associate of Arts -
McLennan Community College
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