Brittney James
Waco,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level mental health advocate position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Political Social Media Manager
Gina Parker Campaign
Waco, Texas
11.2023 - Current
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Developed advertising tactics and implemented new solutions for increased brand awareness.
- Collaborated with media representatives to optimize coverage of special events.
- Developed a cohesive social media strategy, resulting in a more targeted audience reach.
- Utilized e-mail, social media, radio and TV to highlight products and services.
- Wrote engaging and creative press releases for each promotion.
- Developed targeted advertising campaigns, driving website traffic and generating leads.
Social Media Manager
Kallal Medical Group
Waco, Texas
07.2021 - Current
- Wrote engaging and successful press releases to control information and public opinion.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
- Increased brand awareness through development and implementation of successful public relations campaigns.
- Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Designed and implemented social media strategies to align with business goals.
- Streamlined content creation processes, improving efficiency while maintaining quality standards.
- Reviewed marketing materials and documents for brand accuracy and trending design.
Marketing & Sales Coordinator & Manager
Dental Creations, Ltd.
Waco, TX
04.2021 - Current
- Conducted market research to stay informed of industry trends, competitor activities, and emerging opportunities.
- Trained team members in successful strategies to meet operational and sales targets.
- Trained newly hired sales team in upselling techniques.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Used customer insights to develop innovative sales strategies to increase sales.
- Maintained long-term relationships with high net-worth clients.
- Created effective marketing and trade show material to educate and engage prospective clients in product or service offerings.
- Developed and implemented sales strategies to increase profits.
- Collaborated with cross-functional teams to identify and address customer needs.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Organized trade shows, conferences, and networking events to increase brand exposure and generate leads.
- Presented our products during retail trade shows to increase market share and make connections with potential customers.
- Generated new leads through networking and attending industry events.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
Office Manager
Mac's Self Storage
China Spring, TX
06.2019 - 04.2021
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated special projects and managed schedules.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Created, maintained and updated filing systems for paper and electronic documents.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained computer and physical filing systems.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
General Manager
Planet Fitness
Waco, TX
04.2014 - 04.2019
- Formulated policies and procedures to streamline operations.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed budget implementations, employee evaluations, and contract details.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Assisted in recruiting, hiring and training of team members.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reported issues to higher management with great detail.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Passionate about learning and committed to continual improvement.
Dental Lab Technician Assistant
CenTex Dental Lab
Waco, TX
06.2012 - 08.2015
- Continuously improved skills through ongoing professional development opportunities, staying current on industry techniques and advancements.
- Aided in maintaining inventory levels, ensuring adequate supplies were readily available for lab tasks.
- Read prescriptions or specifications and examined models or impressions to determine design of dental products to be constructed.
- Completed tasks within designated deadlines, consistently contributing to the lab''s overall high-quality performance and patient satisfaction rates.
- Successfully managed multiple responsibilities concurrently due to strong organizational skills and effective time management.
- Contributed to a reduction in errors by meticulously following established procedures for all laboratory processes.
- Ensured patient safety through strict adherence to infection control protocols when handling contaminated materials.
- Enhanced lab efficiency by maintaining cleanliness and organization of workstations and equipment.
- Excelled at various plaster work tasks, including trimming models and pouring impressions for better-fitting prosthetics.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Bachelor of Science - Human Sciences
Texas Tech University
Lubbock, TX08.2024
Associate of Arts -
McLennan Community College
Waco, TX08.2019
Skills
- Social media coordination
- Business Development
- Brand Promotion
- Attention to Detail
- Email Marketing
- Positive Attitude
- Progress Monitoring
- Teamwork and Collaboration
- Social Media
- Problem-Solving
- Verbal and written communication
- Critical Thinking
Timeline
Political Social Media Manager
Gina Parker Campaign
11.2023 - Current
Social Media Manager
Kallal Medical Group
07.2021 - Current
Marketing & Sales Coordinator & Manager
Dental Creations, Ltd.
04.2021 - Current
Office Manager
Mac's Self Storage
06.2019 - 04.2021
General Manager
Planet Fitness
04.2014 - 04.2019
Dental Lab Technician Assistant
CenTex Dental Lab
06.2012 - 08.2015
Bachelor of Science - Human Sciences
Texas Tech University
Associate of Arts -
McLennan Community College