Brittney Jarrett
Chicago,IL
Summary
Result-Driven professional with proven expertise in real estate operations, project management, leadership, and accounting. Skilled in managing complex projects, streamlining financial processes, and leading cross-functional teams to achieve organizational goals. Adept at analyzing data, overseeing compliance, and driving operational excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Community Manager
The Community Builders
09.2024 - Current
- Managed executive calendars, scheduled appointments, and coordinated travel logistics.
- Drafted and handled high-level correspondence, reports, and presentations.
- Organized and maintained electronic filing systems for easy accessibility.
- Oversaw leasing operations, resident relations, and compliance for multiple residential properties.
- Led a team in coordinating tenant onboarding, lease renewals, and property inspections.
- Streamlined verification processes (income, assets, and compliance documentation) to improve accuracy and efficiency.
- Partnered with regional leadership to review financial ledgers, resolve discrepancies, and manage budgets.
- Managed vendor relationships, maintenance schedules, and capital improvement projects.
Compliance Coordinator
The Community Builders
02.2022 - 09.2024
- Monitor and ensure compliance with federal, state, and local housing regulations, including HUD and LIHTC requirements.
- Review and verify resident files for income, assets, and eligibility documentation.
- Prepare and submit compliance reports to management, auditors, and regulatory agencies.
- Conduct regular audits of resident files, leases, and financial records to ensure accuracy.
- Serve as the main point of contact for compliance-related inquiries from staff, residents, and external agencies.
- Collaborate with property managers and leasing teams to maintain accurate tenant certifications and renewals.
- Identify compliance risks and implement corrective action plans to mitigate violations.
- Train and support property staff on compliance policies, procedures, and documentation requirements.
- Maintain organized records and databases for certifications, inspections, and compliance tracking.
- Assist in internal and external audits, providing documentation and resolving discrepancies promptly.
Project Manager / Operations Specialist
TI Communities
06.2018 - 01.2022
- Directed the transition of a newly acquired 100-unit property, coordinating with ownership, contractors, and on-site staff to ensure seamless takeover.
- Implemented process improvements that increased team productivity and reduced operational inefficiencies.
- Developed tracking systems to monitor project milestones, risks, and deliverables.
- Generated and presented monthly financial and occupancy performance reports to ownership and senior leadership.
- Oversaw budget management, expense tracking, and financial controls to maximize profitability.
- Supervised rent collection processes, reconciled payments, and monitored delinquency trends.
- Led and coached on-site teams, including leasing and maintenance staff, fostering accountability and strong performance.
- Coordinated vendor relationships, contracts, maintenance schedules, and inspections to ensure smooth operations.
- Served as the primary escalation point for resident concerns, implementing solutions to maintain strong tenant satisfaction.
- Ensured compliance with Fair Housing regulations, company policies, and property management standards.
Accounts Receivable Clerk
The Habitat Company
06.2016 - 06.2018
- Prepare, issue, and track invoices to customers and clients.
- Monitor accounts receivable aging reports and follow up on overdue payments.
- Post incoming payments to appropriate accounts and reconcile daily receipts.
- Maintain accurate and organized records of all transactions.
- Resolve billing discrepancies and respond to customer inquiries regarding invoices and payments.
- Assist with month-end close, including reconciling AR balances and reporting.
- Collaborate with sales, finance, and management teams to ensure accurate revenue tracking.
- Generate reports on accounts receivable status and provide updates to management.
- Support audits by providing documentation for revenue and AR transactions.
- Contribute to process improvements to enhance efficiency and accuracy in collection.
Education
Northern Illinois University
Dekalb, ILSkills
- Yardi
- MRI
- Microsoft Excel
- Word
- PowerPoint
- QuickBooks
- Project Management Tools (Asana, Trello)
Certification
- Illinois Licensed Real Estate Broker
- Notary Public, State of Illinois"
Timeline
Community Manager
The Community Builders
09.2024 - Current
Compliance Coordinator
The Community Builders
02.2022 - 09.2024
Project Manager / Operations Specialist
TI Communities
06.2018 - 01.2022
Accounts Receivable Clerk
The Habitat Company
06.2016 - 06.2018
Northern Illinois University
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