Brittney Johnson
Denton
Summary
Detail-oriented operations support professional with a track record of providing customer service and resolving complaints. Skilled in processing cash, mail and shipments, coordinating office operations, and performing general clerical work. Proficient in data entry and organizing documents, with strong time management and communication skills.
Overview
3
3
years of professional experience
Work History
Office Services Assistant
Williams Lea
11.2024 - Current
- Provided customer service support by handling complaints from clients or vendors.
- Process incoming and outgoing mail, packages, and shipments
- Performed general office and clerical work, such as filing materials, operating duplicating machines and running errands.
- Coordinated office operations and procedures to facilitate workflow and efficiency.
Lockbox Clerk
Frost Bank
11.2022 - 07.2024
- Working in office setting training new employees, making copies, organizing, sorting mail.
- Processing and batching checks and other personal forms for a variety of P.O. boxes belonging to customers .
- Data Entry- keying checks into provided data system in a timely manner with strong attention to accuracy.
- Assisted customers with inquiries related to their lockbox accounts via telephone and email communication.
Cash Processor/Imaging Director
Garda World Cash Logistics
09.2021 - 11.2022
- Process cash and check deposits with accuracy for various banks
- Scanning deposit slips and checks into computer system while making sure pictures are clear and readable.
- Trained new employees on cash processing duties and responsibilities.
- Balanced daily transactions at the end of shift to ensure accuracy.
Education
Associate of Applied Science - Business Administration
Dallas College
Dallas, TX12-2025
Graduate Certificate - Business Administration And Human Resources
Dallas College
Dallas, TX05-2021
High School Diploma -
Skyline Highschool
Dallas, TX05-2019
Skills
- Customer Service
- Data Entry
- Payment Processing
- Time Management
- Organizing and Categorizing
Timeline
Office Services Assistant
Williams Lea
11.2024 - Current
Lockbox Clerk
Frost Bank
11.2022 - 07.2024
Cash Processor/Imaging Director
Garda World Cash Logistics
09.2021 - 11.2022
Associate of Applied Science - Business Administration
Dallas College
Graduate Certificate - Business Administration And Human Resources
Dallas College
High School Diploma -
Skyline Highschool
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