Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittney Johnson

Colorado Springs,CO

Summary

Dedicated caregiving professional with over 9 years of experience in patient advocacy and healthcare coordination, delivering compassionate care and improving patient outcomes. Skilled in time management, conflict resolution, and quality improvement, with a strong focus on team collaboration and data analysis to streamline healthcare processes. Passionate about enhancing patient experiences and ensuring regulatory compliance through effective communication and innovative problem-solving.

Overview

10
10
years of professional experience

Work History

Caregiving

Talem Home Health Care
02.2025 - Current
  • Deliver compassionate care, manage medications, and ensure client well-being with detailed records.
  • Monitor vital signs, coordinate with healthcare teams, and maintain safety protocols.
  • Implement wellness routines, improving mobility and quality of life for clients.
  • Assess client conditions, document health trends, and ensure regulatory compliance.

Patient Access Specialist

Colorado Center of Orthopedic Excellence
10.2022 - 02.2024
  • Enhance patient registration, ensure HIPAA compliance, improve experience, resolve insurance issues.
  • Optimize scheduling, reduce wait, improve communication, analyze patient flow, enhance efficiency.
  • Coordinate care, manage billing, maintain records, facilitate communication, streamline procedures.

Referral Coordinator

Colorado Springs Neurological Associates
08.2021 - 10.2022
  • Coordinated patient referrals, enhancing communication and documentation efficiency.
  • Managed complex scheduling, ensuring compassionate patient support and smooth transitions.
  • Analyzed referral patterns, optimizing workflows for faster processing and improved care.
  • Facilitated communication between staff, insurance providers, and patients for seamless interactions.
  • Developed referral tracking protocols, streamlining documentation and enhancing collaboration.

Registered Behavior Technician

Alpine Autism Center
05.2019 - 08.2021
  • Developed tailored behavior strategies for children with autism, enhancing social skills.
  • Collaborated with teams to create treatment plans, ensuring consistent care delivery.
  • Maintained detailed records, supporting evidence-based program adjustments.
  • Executed interventions, achieving measurable improvements in behavior management.
  • Coordinated with therapists and families, strengthening support networks.

Direct Support Provider Manager

Black Hills Works
01.2016 - 12.2018
  • Led teams to enhance care protocols, elevating client satisfaction and service quality.
  • Optimized resources, cutting inefficiencies while upholding high service standards.
  • Partnered with families and healthcare professionals to craft effective care plans.
  • Monitored compliance and applied data-driven improvements for superior care outcomes.
  • Oversaw client financials and fostered community engagement through events.
  • Assisted and monitored clients in working environments.

Education

Pikes Peak Community College
Colorado Springs, CO

Skills

  • Time Management
  • Detail Orientation
  • Adaptability
  • Interpersonal Skills
  • Scheduling
  • Respectful and compassionate
  • Multitasking and organization
  • Insurance
  • Patient Engagement
  • Clinical Documentation
  • Conflict Resolution

Timeline

Caregiving

Talem Home Health Care
02.2025 - Current

Patient Access Specialist

Colorado Center of Orthopedic Excellence
10.2022 - 02.2024

Referral Coordinator

Colorado Springs Neurological Associates
08.2021 - 10.2022

Registered Behavior Technician

Alpine Autism Center
05.2019 - 08.2021

Direct Support Provider Manager

Black Hills Works
01.2016 - 12.2018

Pikes Peak Community College

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