Brittney Jordan
Van Buren,AR
Summary
To further my experience as a Medical Assistant and help people in need as well as be a team player. Hardworking Medial Assistant competent in both clinical and office support. Trains new staff to handle rigors of healthcare work and required protocols. Manages high patient volumes by keeping records updated, supplies stocked and schedules well-coordinated. Skilled in assisting with procedures and triaging patients.
Overview
9
9
years of professional experience
Work History
Medical Assistant/ Patient Service Representative
Mercy Cardiology: Phoenix Avenue
10.2017 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Taught patients about medications, procedures, and care plan instructions.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
- Completed weekly MA schedule.
- Completed weekly report outs to Office Manager.
Medical Assistant
Cooper Clinic
03.2017 - 08.2017
- Check patient vitals, room patients, administer injections and medications, refill medications, answer patient phone calls, update patient chart, order patient lab work, insurance preauthorizations, scribe for physician.
Cashier
Walmart Supercenter
04.2015 - 10.2015
- Complete customer experience, scan customer items, collect customer money, help customers with finding everything they need, greet customers, balance cash drawer.
Education
Diploma/certificate - Medical Assisting
Vista College
Fort Smith, AR01.2016
Skills
- Patient Flow Management
- Data Entry
- Medical Terminology
- Patient Scheduling
- Payment Collection
- HIPAA Compliance
- Vital Signs Monitoring
- Multitasking Capabilities
- Diagnostic Testing Assistance
- Adaptability and Flexibility
- Professionalism and Ethics
- Clinical Leadership
- Organizational Skills
- Electronic Health Records Management
- Customer Service Orientation
- Critical Thinking Abilities
- Interpersonal Skills
- Empathy and Compassion
- Attention to Detail
- Patient Education and Counseling
Timeline
Medical Assistant/ Patient Service Representative
Mercy Cardiology: Phoenix Avenue
10.2017 - Current
Medical Assistant
Cooper Clinic
03.2017 - 08.2017
Cashier
Walmart Supercenter
04.2015 - 10.2015
Diploma/certificate - Medical Assisting
Vista College
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