Brittney Karpeal
Brownsville,PA
Summary
Dynamic Animal Health Technician with demonstrated expertise at Fayette Friends of Animals in medication administration and vital sign monitoring.
Overview
14
14
years of professional experience
Work History
Animal Health Technician
Fayette Friends of Animals
Uniontown , PA
12.2023 - 04.2024
- Provided routine care for animals, including feeding and grooming services.
- Monitored animal behavior and health, reporting changes to the veterinary team.
- Maintained cleanliness of animal housing areas to ensure healthy environments.
- Administered medications and vaccinations according to prescribed guidelines.
- Documented animal health records accurately for ongoing monitoring and treatments.
- Collaborated with staff to develop enrichment activities for shelter animals' well-being.
- Performed physical examinations and recorded weight, temperature and other vitals.
- Monitored vital signs during surgery and notified veterinarian of changes.
- Isolated animals with potential contagious diseases to reduce infection risks and monitor disease presentation.
Customer Service Representative
Fox's Pizza
Brownsville, PA
11.2019 - 03.2020
- Assisted customers with inquiries regarding products and services.
- Collaborated with team members to improve service delivery and efficiency.
- Ensured compliance with company standards for customer interactions and service quality.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Customer Service Cashier
Rosa Pizzeria
Brownsville, PA
01.2013 - 08.2015
- Handled cash and electronic payments accurately during peak hours.
- Provided friendly and knowledgeable service to all customers.
- Maintained cleanliness and organization of the cashier area regularly.
- Resolved customer inquiries and complaints promptly and effectively.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
Home Health Aide
Sunny Days Inc.
Uniontown , PA
01.2013 - 08.2015
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to healthcare professionals.
- Administered prescribed medications following care plans accurately.
- Provided companionship and emotional support to enhance patient well-being.
- Documented patient progress and communicated updates to family members.
- Maintained a clean and safe environment for patients at home.
- Respected patient confidentiality while adhering to HIPAA regulations.
Quick Service Food Preparation Expert
SUBWAYRestaurants
Brownsville, PA
08.2010 - 09.2012
- Organized and prioritized tasks to achieve service goals efficiently.
- Identified customer needs promptly to enhance satisfaction.
- Delivered exceptional service in person and over the phone.
- Exceeded customer expectations by providing innovative problem-solving solutions.
Education
High School Diploma -
Jefferfson High School
830 Old Clairton Rd, Jefferson Hills, PA 1502501-2011
Skills
- Animal care and medication administration
- Vital sign monitoring
- Health record management
- Infection control practices
- Customer service excellence
Timeline
Animal Health Technician
Fayette Friends of Animals
12.2023 - 04.2024
Customer Service Representative
Fox's Pizza
11.2019 - 03.2020
Customer Service Cashier
Rosa Pizzeria
01.2013 - 08.2015
Home Health Aide
Sunny Days Inc.
01.2013 - 08.2015
Quick Service Food Preparation Expert
SUBWAYRestaurants
08.2010 - 09.2012
High School Diploma -
Jefferfson High School
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