Brittney Kvasnicka
Pocatello,ID
Summary
Professional with over 12 years of experience in training development and curriculum planning. Seeking a challenging position where I can leverage my expertise and knowledge to create impactful training programs for organizational employees.
Overview
12
12
years of professional experience
Work History
Senior Loan Servicing Title Specialis
Idaho Central Credit Union
02.2012 - Current
- Enhanced document accuracy by meticulously reviewing and verifying titles for correctness.
- Ensured timely processing of title applications by efficiently managing a high volume of daily tasks.
- Streamlined workflow processes for increased productivity through effective team collaboration and organization.
- Reduced title discrepancies by proactively researching and resolving any potential issues in advance.
- Maintained compliance with industry regulations by staying up-to-date on relevant laws and guidelines related to title management.
- Developed and maintained relationships with title companies, lenders and other stakeholders to facilitate smooth transactions.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
- Proven track record of applying instructional design and adult learning principles to develop effective training solutions.
- Expertise in analyzing content, organizing information, and designing solutions, including use case scenarios, performance support, and mobile learning.
- Experience collaborating on the development of training curriculum, materials, and job performance aids to address specific organizational needs.
- Skilled in influencing departmental strategy by planning and executing comprehensive training programs.
- Proficient in using system platforms and collaborative tools to develop engaging training materials.
- Knowledgeable in coordinating and facilitating "train the trainer" programs for both instructor-led and virtual training sessions.
- Strong problem-solving skills, with the ability to troubleshoot and resolve technical difficulties related to multiple systems and platforms.
- Effective communication and collaboration with subject matter experts to analyze learning needs and create relevant training materials.
- Ensures course materials meet current market requirements, contract commitments, and compliance standards.
Education
High School Diploma -
Pocatello High School
Pocatello, ID05.2008
Skills
- Risk Assessment Abilities
- Data Entry Accuracy
- Title Report Analysis
- Client Relationship Management
- Quality Control Measures
- Attention to Detail
- Teamwork and Collaboration
- Curriculum Planning
- Training Program Development
- Technical Troubleshooting
- Microsoft Office Suite
Timeline
Senior Loan Servicing Title Specialis
Idaho Central Credit Union
02.2012 - Current
High School Diploma -
Pocatello High School
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