Brittney Lampkin

Program Manager

United States Navy, USN

02.2012 - 04.2022

Member of on-call emergency response team for crisis intervention within facility.
Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
Evaluated risk to client or others by gathering information and conducting assessments.
Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
Counseled and helped to stabilize consumers and caregivers in crisis situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Carried out day-day-day duties accurately and efficiently.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Maintained energy and enthusiasm in fast-paced environment.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Proved successful working within tight deadlines and fast-paced atmosphere.
Developed and maintained courteous and effective working relationships.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Generated reports and typed letters in Word and prepared PowerPoint presentations.
Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.