Brittney Lamsargis

Worked in the Training and Exercise Units

• Coordinates, instructs, update, and revise training courses related to IEMA Exercise and Training Programs.
• Provide training and assistance to State agencies and local government entities in the development, evaluation, and after-action reviews of disaster and emergency exercises.
• Serve in support roles within the Unified Area Command of State Emergency Operations Center during incidents and emergencies.
• Developed and refined 16 Tabletop exercise toolkits that are now available to everyone on IEMA website.
• Learned new software system, developed new software system, and developed SmartSheet Master Events Calendar for IEMA operations.
• Gathered working knowledge of state, local, and federal emergency response and management systems.
• Maintained current understanding of local, state, and federal guidelines for emergency response.
• Built and strengthened relationships with area governments, departments, and agencies to manage effective planning and implementation of emergency response strategies.

• Oversaw Illinois's Emergency Management Exercise Program.
• Involved in execution of 4 statewide exercises.
• Maintained current understanding of local, state, and federal guidelines for emergency exercise requirements.
• Built and strengthened relationships with area governments, departments, and agencies to manage effective planning and implementation of emergency exercise strategies.
• Improved realization of organizational objectives by effectively communicating department goals, organizational objectives, and industry trends.
• Continued all roles and responsibilities associated with Staff Development Specialist role.

Served in RUTAN and Transaction divisions:

• Served as certified RUTAN Interviewer; performed technical reviews of postings, position descriptions, and interview questions to determine job relatedness.
• Worked eligible lists, scheduled interviews, notified candidate, interviewed and completed evaluation forms, monitored to ensure appropriate RUTAN documents are completed accurately and sent to CMS and appropriate RUTAN files are maintained within Agencies.
• Directed filling of vacancies according to rules, directed proper application of filling vacancy positions by ordering and processing eligible lists.
• Processed transactions in CMS system for all job changes, included, but not limited to: promotions, retiring, suspension, firing, promotions, leave of absence, etc.

Worked in Policy and Directive Unit to established policies and procedures.

• Analyzed state and federal legislation, regulations, and court decisions to determine impact on departmental procedures and rules; recommended and made appropriate changes to ensure compliance.
• Trained in Adobe LiveCycle.
• Ensured reviews are conducted for statewide forms and Administrative Directives in accordance with directives.
• Function as liaison between facilities, divisions, executives, Agency and Local form Coordinators.
• Assisted state-wide for Department in planning, development, implementation, and assessment of Criminal Justice Programs.
• Responsible for Continuous Improvement administration and program management.
• Developed, evaluated, and delivered public safety training.
• Mentored and tracked all agency Continuous Improvement projects through Governor's Office Continuous Improvement Portal.
• Conducted monthly follow-up phone calls with all Wardens, Senior Level Staff, and trained facility staff.

• Trained new employees on administrative procedures, company policies and performance standards.
• Served as working supervisor and supported Executive staff in screening Correctional Officer applicants.
• Assigned and reviewed work; provided guidance and training to assigned staff; counseled staff regarding work performance.
• Participated in screening and hiring processes for all Correctional Officer Trainee and Correctional Treatment Officer Trainee positions in Illinois.
• Maintained hiring lists for security positions within all Illinois Correctional Facilities.
• Continued all Continuous Improvement work, responsible for Continuous Improvement administration and program management.
• Developed, Evaluated, and delivered public safety training.

• Participated in screening and hiring process for all Correctional Officer Trainee and Correctional Treatment Officer Trainee positions in Illinois
• Created electronic communication and test scheduling system to notify applicants of testing dates. This is still in use and has been adopted for 2 additional titles.
• Assisted state-wide for Department in planning, development, implementation, and assessment of Criminal Justice Programs.
• Became Department of Corrections Continuous Improvement Champion, trained by BIS and CMS
• Became certified Continuous Improvement Trainer, responsible for Continuous Improvement administration and program management
• Mentored and tracked all Continuous Improvement projects through Governor's Office Continuous Improvement Portal.
• Developed, Evaluated, and delivered public safety training.

• Organized, stored and retrieved files to enhance daily operations and support customer needs.
• Followed confidentially regulations to maintain privacy.
• Prepared files for transfer to other units or for retirement by labeling, listing, boxing and processing files.
• Administered telecommunications support to users by implementing procedural and technical solutions to diagnose network and device problems.
• Installed, troubleshot, repaired and redesigned telecommunications systems to support communication and information exchange.

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Received, recorded and filed medical payments by check, cash and credit card.
• Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.

• Fugitive Apprehension Taskforce.
• Prepared case reports from allegations, interview transcripts of interviews and physical evidence.
• Sorted and organized files, spreadsheets and reports.
• Observed and assisted with court security, prisoner transport, serving warrants and process documents, locating and apprehending fugitives, and interviewing witnesses.

• Conducted on-site investigations, interviewed employees, typed reports, completed paperwork to be used in court proceedings, attended court when necessary.
• Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
• Utilized computers and cameras in investigating internal and external loss/theft from stores
• Interviewed external shoplifters, and served as liaison between company loss prevention and local departments, as well as, other loss prevention units within area.
• Developed store auditing program that was adopted by 15 stores within region.
• Agent in charge of inventory procedures, store safety auditing, and internal theft. Investigations.
• Trained and instructed all new and current store employees how to respond to shoplifters, and how to maintain store and employee safety.

• Supervised 70 manual/trade employees
• Oversaw every aspect of Food Services Programs
• Maintained compliance with company policies and procedures for food safety, sanitation and quality.
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
• Oversaw balancing of cash registers and reconciled transactions.
• Set schedules for 70 staff by planning and designating shifts and hours.
• Worked with fellow managers on campus to disperse student workload and funds.