Summary
Overview
Work History
Education
Skills
Timeline
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Brittney Lane

Davenport,IA

Summary

A committed property management professional recognized for maintaining high standards and delivering consistent results. Proven in overseeing multifaceted property operations and ensuring regulatory compliance. Known for collaborative team efforts and adaptability in dynamic environments.

Overview

12
12
years of professional experience

Work History

Owner

QC RESOURCES
03.2022 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

Operations Manager

ENHANCED HOMES
11.2020 - 03.2022
  • Managed property operations staff and ensured compliance with company policies, procedures, and industry regulations.
  • Conducted regular performance evaluations of staff, identifying opportunities for improvement and implementing corrective action plans.
  • Built and nurtured strong relationships with external vendors, contractors, and suppliers to ensure timely service and quality work.
  • Facilitated clear and effective communication between property management staff and senior leadership, minimizing miscommunications, enhancing team efficiency, and ensuring project deadlines were consistently met.

PROPERTY MANAGER

EASY STREET PROPERTY MANAGEMENT
07.2016 - 11.2020
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Followed up on delinquent tenants and coordinated collection procedures.

Teller

DUTRAC CREDIT UNION
03.2013 - 06.2016
  • Reduced turnaround time for loan approvals through diligent review and analysis of loan applications.
  • Participated in ongoing training programs to stay current on industry trends, regulations, and best practices in loan processing.
  • Developed strong relationships with clients, earning repeat business through personalized attention to their financial needs.
  • Worked closely with colleagues across departments to ensure seamless coordination throughout the entire loan process.
  • Coordinated successful closings by working closely with title companies, attorneys, real estate agents, and other professionals involved in the transaction.

Education

GENERAL EDUCATION

SCOTT COMMUNITY COLLEGE
BETTENDORF
08-2014

High School Diploma -

Pleasant Valley High School
05-2012

Skills

  • Negotiation
  • Referrals and networking
  • Problem-solving
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Adaptability and flexibility
  • Decision-making

Timeline

Owner

QC RESOURCES
03.2022 - Current

Operations Manager

ENHANCED HOMES
11.2020 - 03.2022

PROPERTY MANAGER

EASY STREET PROPERTY MANAGEMENT
07.2016 - 11.2020

Teller

DUTRAC CREDIT UNION
03.2013 - 06.2016

GENERAL EDUCATION

SCOTT COMMUNITY COLLEGE

High School Diploma -

Pleasant Valley High School

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Brittney Lane