Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Overview
8
8
years of professional experience
Work History
Care Coordinator
Intermountain Centers For Human Development
02.2024 - Current
Used company EHR software and databases to maintain records of services performed and patient conditions.
Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
Built strong relationships with clients to deliver emotional support and companionship.
Observe members, listen to concerns, and record the observations.
Complete biopsychosocial assessments, treatment plans and coordinate with appropriate providers.
Social Service Worker
Adobe Population
02.2023 - 02.2024
Delivered quality case management services to geratric patients within a high-stress environment, consistently meeting deadlines and maintaining professionalism under pressure.
Collaborated with colleagues on interdisciplinary teams to develop comprehensive care plans addressing clients'' physical, emotional, and social needs.
Increased access to resources by connecting clients to appropriate financial, housing, medical, and educational services.
Maintained accurate records, adhering to strict documentation guidelines and confidentiality requirements for compliance purposes.
Behavioral Health Specialist
Well Care Group
02.2022 - 02.2023
Established trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances.
Implemented cognitive-behavioral techniques to address negative thought patterns and promote healthier thinking habits among clients.
Used EHR software to document patient information, progress notes, and treatment plans.
Provided crisis intervention services during emergency situations, ensuring immediate support and safety for affected individuals.
Support Staff Member
Alpha Production Technologies
05.2017 - 06.2021
Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
Advocated for reasonable accommodations, supporting clients in overcoming workplace barriers.
Developed strong rapport with clients by demonstrating empathy and understanding of their unique challenges.
Supported clients during both pre-employment preparation and post-placement adjustment periods for long-term success in the workforce.
Education
Master of Social Work -
Arizona State University
Tucson, AZ
05.2026
Bachelor of Social Work -
University of Nevada Reno
Tucson, AZ
05.2021
Associates of Social Work -
Truckee Meadows Community College
Reno, NV
05.2018
Skills
Case Management
Documentation
Patient Education
Organizational Skills
Medical terminology understanding
Care Planning
Critical Thinking
Patient Advocacy
Timeline
Care Coordinator
Intermountain Centers For Human Development
02.2024 - Current
Social Service Worker
Adobe Population
02.2023 - 02.2024
Behavioral Health Specialist
Well Care Group
02.2022 - 02.2023
Support Staff Member
Alpha Production Technologies
05.2017 - 06.2021
Master of Social Work -
Arizona State University
Bachelor of Social Work -
University of Nevada Reno
Associates of Social Work -
Truckee Meadows Community College
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