Summary
Overview
Work History
Education
Skills
About myself
Timeline
Generic

Brittney Lee

Benton

Summary

Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Focused professional, motivated to deliver a seamless and pleasant healthcare experience to patients. Offering extensive background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing, and drawing blood samples and preparing treatment rooms for examinations. Dependable medical team member with several years of experience in office settings. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty.

Overview

12
12
years of professional experience

Work History

RMA

Baptist Health Medical Group
Little Rock
04.2013 - Current
  • Administered patient assessments and recorded vital signs accurately.
  • Assisted physicians during examinations and medical procedures efficiently.
  • Managed patient scheduling and maintained appointment records diligently.
  • Educated patients on treatment plans and medication instructions clearly.
  • Maintained cleanliness and organization of examination rooms consistently.
  • Collaborated with healthcare team to improve patient care practices regularly.
  • Utilized electronic health record systems for data entry and management effectively.
  • Maintained clinical records according to HIPAA regulations.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Educated patients about medications, procedures and physician's instructions.
  • Assisted physicians in exams, treatments, and procedures.
  • Ordered supplies, maintained inventory levels, and stocked exam rooms with necessary equipment.
  • Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Collected specimens for laboratory testing according to accepted standards.
  • Administered injections under direct supervision of a physician or nurse practitioner.
  • Assisted with administrative duties such as filing paperwork and preparing documents for review by physicians or other healthcare providers.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Ensured all medical equipment was functioning properly prior to use.
  • Documented notes during patient visits.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Incorporated outside records into charts and EHR.
  • Organized charts, documents and supplies to maintain team productivity.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Assisted back office patient processes to reduce office wait times.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Contacted medical facilities to schedule patients for admission.
  • Adhered to HIPAA regulations while handling confidential patient information.
  • Scheduled appointments for patients via phone and in person.
  • Provided instruction to patients on medication usage and treatment plans.
  • Educated patients about health maintenance activities such as diet modification, exercise programs, smoking cessation advice.
  • Administered medications under physician's supervision.

Education

Remington College
Little Rock, AR
04-2013

Skills

  • Patient assessments
  • Electronic health records
  • Medical equipment maintenance
  • Medication administration
  • Clinical documentation
  • Healthcare team collaboration
  • Appointment scheduling
  • Patient education
  • HIPAA compliance
  • Inventory management
  • Problem solving
  • Effective communication
  • Attention to detail
  • Time management
  • Customer service

About myself

  • My name is Brittney Lee and I've worked as an RMA for 12 years with Dr. Russell Cranford and Dr. Elizabeth Irby. I have only worked in Family Medicine since graduating Medical Assisting school in 2013 and employed afterwards by Dr. Cranford through his Family Medicine clinic at Market Place, later closed on another date and merged with another Baptist Health clinic. I am very passionate on healthcare, patient and extremely work motivated. I also scribe for my current physician Dr. Cranford first through paper charts then EMR. I can also help with MAWV (Annual Medicare Wellness) and very detailed originated to upholding metrics. I have also learned how to help physician's close Gaps and BPA's.

Timeline

RMA

Baptist Health Medical Group
04.2013 - Current

Remington College