Summary
Overview
Work History
Education
Skills
Accomplishments
Work Style:
References
Timeline
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Brittney Leon

Brittney Leon

West Palm Beach,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Proven track record of consistently meeting quotas and all metrics.

Overview

15
15
years of professional experience

Work History

Sales Floor Supervisor

Monster Reservations Group
West Palm Beach, FL
08.2016 - Current
  • Supervised and monitored the daily operations of a sales floor, ensuring employees adhered to company policies and procedures.
  • Supervised and took over a large volume of calls on a daily basis with the goal of closing each call
  • Managed a pipeline of warm-hot leads
  • Ensured customer satisfaction throughout the negotiation process
  • Participated in daily huddles with team members in order to discuss common goals and objectives.
  • Answered incoming calls from customers and provided assistance with travel inquiries, billing questions, and other customer service related issues.

Senior Medical Sales Representative

Med-Care Diabetic & Medical Supplies
Boca Raton, FL
09.2013 - 05.2016
  • Developed and implemented sales strategies to increase medical product sales.
  • Maintained and updated a customer database, tracking all new and existing clients.
  • Created detailed reports on monthly sales activities for senior management review.
  • Provided training sessions for junior sales representatives on effective selling techniques for medical products.

Admissions Coordinator

The Watershed Treatment Programs Inc.
Delray Beach, FL
12.2008 - 10.2010
  • Assisted in the review of applications, medical information, and other documents for admission decisions.
  • Developed and implemented strategies to improve the admissions process.
  • Conducted various interventions and kept strong family relationships throughout trying times.
  • Built extremely strong rapport with every customer I had the ability to speak to
  • Assigned as the top admissions coordinator to assist the sales floor in production and intakes

Education

Associate of Arts - General Studies

Penn Foster Career School
Scranton, PA
12.2024

Skills

  • White Glove Customer Service
  • Customer Relationship Management
  • Active Listening & Rapport Building
  • Sales Strategies
  • Account Management
  • Adaptability and Flexibility
  • Problem-solving abilities
  • Calm Under Pressure
  • Call Metrics
  • CRM Software
  • Compassion and Empathy

Accomplishments

  • Awarded for consistently meeting metrics and exceeding quotas
  • Honored for having a can do, leadership spirit
  • Awarded as employee of the year due to highest increase in company revenue

Work Style:

My approach to sales goes beyond simply closing deals; It's about building relationships and providing value every step of the way. Whether I'm working with clients to understand their needs, offering tailored solutions, or providing ongoing support, I prioritize empathy and understanding, striving to exceed customer expectations and fostering long term partnerships built on trust and mutual respect. Helping others has always been my strongest attribute! 

References

References available upon request.

Timeline

Sales Floor Supervisor

Monster Reservations Group
08.2016 - Current

Senior Medical Sales Representative

Med-Care Diabetic & Medical Supplies
09.2013 - 05.2016

Admissions Coordinator

The Watershed Treatment Programs Inc.
12.2008 - 10.2010

Associate of Arts - General Studies

Penn Foster Career School

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Brittney Leon