Brittney Lewis-Rose
Erie,PA
Summary
I’m always willing and eager to learn new skills and I work well with others. I consider myself honest and dependable.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Jump Park Worker
Flying Squirrel Trampoline Park
Erie, PA
11.2022 - Current
- Maintained good knowledge of park amenities and rules to enthusiastically market facility and services.
- Watched areas to anticipate problems and intervened to prevent accidents.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Issued tickets to customers and collected payment and fees for desired services.
Field Canvasser
Susan B Anthony
Erie, PA
05.2022 - 11.2022
- Went to over Number doors over Number miles daily to educate and sign up potential voters.
Licensed Nail Technician
5th Street Nail Salon
Ellwood City, PA
05.2015 - 03.2016
Massage Therapist
Pine Tree Wellness Center And Spa
Cranberry, PA
06.2013 - 08.2014
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Registered and managed case files, detailed notes and progress on database to enable tracking history and maintain accurate records.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Administered Swedish, deep tissue and sports massage techniques.
- Established and implemented massage protocols and procedures.
- Analyzed postural assessments and range of motion.
- Maintained accurate and up-to-date client records.
Massage Therapist
Pittsburgh International Airport
Pittsburgh, PA
06.2007 - 06.2013
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Registered and managed case files, detailed notes and progress on database to enable tracking history and maintain accurate records.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Offered aromatherapy, hot stones and cupping as part of massage treatments.
- Provided clear, concise instructions to clients to prepare for massage services.
- Assessed medical histories and conditions of clients to determine contraindications to massage services.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
- Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
- Performed aroma therapies and specialized relaxation techniques.
- Prepared oils and lotions for massages.
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
- Performed sanitization tasks to keep massage environment clean and safe.
- Utilized hot stones, aromatherapy and other therapeutic treatments.
- Developed customized massage programs to meet unique requirements.
- Educated clients on benefits of massage and recommended home care techniques.
- Researched new massage techniques and treatments.
- Maintained accurate and up-to-date client records.
- Analyzed postural assessments and range of motion.
- Established and implemented massage protocols and procedures.
- Administered Swedish, deep tissue and sports massage techniques.
Sales Associate Specialist
JCPenney
Monaca, PA
11.2005 - 06.2007
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Maintained clean sales floor and straightened and faced merchandise.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed cash register after end of shift to balance and record accurate transactions.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Utilized upselling techniques to promote additional products and increase sales.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Education
Diploma -
Riverside High School
Ellwood City, PA 09.2000 - 06.2005
Certificate - Massage Therapy
DCI Career Institute
Monaca, PA 12.2006 - 06.2007
Certificate - Nail Technician
South Hills Beauty Academy
Pittsburgh, PA 08.2013 - 10.2013
Skills
Customer assistance
undefinedTimeline
Jump Park Worker
Flying Squirrel Trampoline Park
11.2022 - Current
Field Canvasser
Susan B Anthony
05.2022 - 11.2022
Licensed Nail Technician
5th Street Nail Salon
05.2015 - 03.2016
Certificate - Nail Technician
South Hills Beauty Academy
08.2013 - 10.2013
Massage Therapist
Pine Tree Wellness Center And Spa
06.2013 - 08.2014
Massage Therapist
Pittsburgh International Airport
06.2007 - 06.2013
Certificate - Massage Therapy
DCI Career Institute
12.2006 - 06.2007
Sales Associate Specialist
JCPenney
11.2005 - 06.2007
Diploma -
Riverside High School
09.2000 - 06.2005
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