Summary
Overview
Work History
Education
Skills
Timeline
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Brittney Losack-Vest

Huntsville,TX

Summary

Driven by a results-focused approach at TDCJ, I leveraged time management and team leadership to enhance operational efficiency and staff productivity. Expert in strategic planning and staff development, I significantly improved program performance through effective policy implementation and cross-functional teamwork, embodying a commitment to excellence and achievement.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Knowledgeable criminal justice skills with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.

Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

12
12
years of professional experience

Work History

Manager III

TDCJ
05.2020 - Current
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated staff to be productive and engaged in work.
  • Maximized performance by monitoring daily duties and mentoring staff.
  • Cross-trained existing employees to maximize agency goals and performance.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.

Program Supervisor III

TDCJ
11.2019 - 05.2020
  • Provided ongoing direction and leadership for program operations.
  • Streamlined communication between departments to ensure seamless coordination on joint projects or initiatives involving multiple stakeholders within the organization.
  • Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.
  • Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
  • Provided leadership, guidance and support to staff members.

Program Supervisor III

TDCJ
03.2017 - 10.2019
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Increased program efficiency by streamlining processes and implementing time-saving strategies.
  • Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.
  • Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.
  • Provided technical support to staff with necessary resources to carry out department responsibilities.
  • Provided leadership, guidance and support to staff members.
  • Developed and implemented training programs for staff.
  • Enhanced team productivity through effective delegation, task prioritization, and clear communication.
  • Implemented quality assurance measures to maintain high standards in service delivery across all programs under supervision.

Clerk II - Program Supervisor I

TDCJ
10.2012 - 02.2017
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Maintained filing system and organized inmate documents for easy retrieval of information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Input data into spreadsheets and databases.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.

Education

Associate of Science - Crimin

University of Phoenix
Tempe, AZ

Skills

  • Time Management
  • Team Leadership
  • Project Management
  • Strategic Planning
  • Staff Training and Development
  • Operations Management
  • Verbal and written communication
  • Cross-Functional Teamwork
  • Workforce Management
  • Staff Management
  • Policy Implementation
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Operations management
  • Project management
  • Cross-functional teamwork
  • Strategic planning
  • Performance management
  • Staff development

Timeline

Manager III

TDCJ
05.2020 - Current

Program Supervisor III

TDCJ
11.2019 - 05.2020

Program Supervisor III

TDCJ
03.2017 - 10.2019

Clerk II - Program Supervisor I

TDCJ
10.2012 - 02.2017

Associate of Science - Crimin

University of Phoenix

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Brittney Losack-Vest