Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittney L. Svenson

Endicott,NY

Summary

Experienced Medical Office Assistant with a strong focus on communication, patient care, and adaptability. Known for reliability, trustworthiness, and providing excellent companionship to patients. Skilled in problem-solving, prioritization, and organization, with a resourceful and eager-to-learn attitude. Dedicated to putting clients' needs first, with over 10 years of experience in Private Home Care. Committed to creating a comfortable, healthy, and loving atmosphere for all individuals under my care.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Operations Lead

Aircraft Services Group
03.2024 - Current

My Career in Aviation has equipped me with a comprehensive understanding of the industry, From Ground Operations to Air Traffic Management.

I have successfully managed daily flight schedules, Coordinated with various departments to ensure timely departures and arrivals, and implemented process improvements that enhanced operational efficiency.

PCT Preceptor

Our Lady of Lourdes, Binghamton, NY
01.2022 - 03.2024
  • Evaluated PCT student performance, offering constructive feedback to facilitate continuous improvement and growth.
  • Enhanced student understanding of complex medical terminology and procedures, utilizing visual aids and real-life examples.
  • Promoted a culture of excellence within the PCT program by setting high expectations for both academic achievement and professional conduct among students.
  • Collaborated with fellow preceptors to design innovative training programs that incorporated the latest industry best practices.
  • Maintained up-to-date knowledge of healthcare regulations, trends, and advancements in patient care techniques.

Virtual Assistant

GRAVITY WORX MINING SOLUTIONS
04.2020 - 03.2022
  • Provided assistance in scheduling meetings with clients, as well as appointments for Jason
  • Managed daily schedule and sent reminders for important meetings or crucial time frames on projects needed
  • Also created personal letters for clients, thanking them for meeting and included important follow up information as needed
  • Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
  • Executed travel arrangements by researching and booking flights and accommodations.
  • Kept extensive contact list updated with new contacts and changes to existing contacts.
  • Uploaded files for team use on Google Suite and SharePoint.

Home Care Aid

PRIVATE HOME CARE
03.2012 - 01.2020
  • Facilitated care for multiple clients within the comfort of their own home
  • Care includes dispensing medication at appropriate times, administer insulin as needed, provided means to a healthy diet including cooking and grocery shopping
  • Assist in transportation to appointments
  • Ensured a comfortable atmosphere by cleaning the home and bathing patients
  • Also provided respite care
  • Assist with patient needs to keep them comfortable, as well as assist with hospice care

Home Care Aid

HOPKIN'S HOUSE
02.2015 - 08.2016
  • Provided Care for up to 10 patients
  • Administers insulin and other medications as needed
  • Care included bathing, cooking, cleaning, etc
  • Managed scheduling appointments, and transportation to them as well as grocery shopping and other daily necessities
  • Ensured comfortable living space and provided respite care upon request

Accelerated TASC testing/GED Program

AMERICAN CIVIC ASSOCIATION
01.2014 - 06.2014

Education

Accelerated TASC testing - GED Program

AMERICAN CIVIC ASSOCIATION
Binghamton, NY
06.2014

High School -

CHENANGO VALLEY HIGH SCHOOL
Binghamton, NY
04.2010

Skills

  • Strong communication skills
  • Patient and flexible
  • Reliable and trustworthy
  • Good companionship and building strong relationships with patients
  • Excellent problem solving skills
  • Prioritizing and organized
  • Resourceful and willing to learn
  • Scheduling Coordination
  • Motivational attitude

Certification

  • Basic Life Support Certification (BLS)
  • CPR/AED Certification
  • Basic Cardiac Rhythm

Timeline

Operations Lead

Aircraft Services Group
03.2024 - Current

PCT Preceptor

Our Lady of Lourdes, Binghamton, NY
01.2022 - 03.2024

Virtual Assistant

GRAVITY WORX MINING SOLUTIONS
04.2020 - 03.2022

Home Care Aid

HOPKIN'S HOUSE
02.2015 - 08.2016

Accelerated TASC testing/GED Program

AMERICAN CIVIC ASSOCIATION
01.2014 - 06.2014

Home Care Aid

PRIVATE HOME CARE
03.2012 - 01.2020

High School -

CHENANGO VALLEY HIGH SCHOOL

Accelerated TASC testing - GED Program

AMERICAN CIVIC ASSOCIATION
Brittney L. Svenson