Summary
Overview
Work History
Education
Skills
Timeline
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Brittney MacLiver

Vinton,LA

Summary

Dynamic Team Associate at Big E’s Kitchen with a proven track record in enhancing productivity and customer satisfaction. Skilled in problem-solving and maintaining high-quality standards, I effectively trained new staff and streamlined operations. My adaptability and strong communication fostered a positive work environment, ensuring efficient service delivery during peak hours. While customer satisfaction is our main goal at Big E’s, we also strive to foster relationships and friendships with our customers, so positive interactions and friendliness are essential. I can honestly say I have done well at both goals, and meet them regularly.

Overview

1
1
year of professional experience

Work History

Team Associate

Big E’s Kitchen
12.2024 - Current
  • Assisted in daily kitchen operations, ensuring efficient workflow and adherence to safety protocols.
  • Supported preparation of food items, maintaining high standards of quality and presentation.
  • Collaborated with team members to streamline processes, enhancing overall productivity in kitchen tasks.
  • Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
  • Maintained cleanliness and organization of workstations, contributing to a safe work environment.
  • Adapted quickly to changing demands during peak hours, demonstrating flexibility in task execution.
  • Trained new associates on operational procedures and best practices for efficiency and safety.
  • Implemented feedback from supervisors to improve service delivery and customer satisfaction levels.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Learned all required tasks quickly to maximize performance.
  • Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Resolved issues quickly to maintain productivity goals.
  • Promoted a positive working environment through effective conflict resolution strategies and open lines of communication among team members.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Assisted with inventory counts and stocking of merchandise.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.

Education

North Canyon High School
Phoenix, AZ

Skills

  • Meeting facilitation
  • Decision-making capacity
  • Customer service
  • Problem-solving
  • Attention to detail
  • Teamwork and collaboration
  • Following instructions
  • Positive attitude
  • Cleaning
  • Organizing work stations
  • Flexible schedule
  • Clear communication
  • Complaint resolution
  • Relationship building
  • Creativity and innovation
  • Willingness to learn
  • Adaptability and flexibility
  • Team building
  • Sales support
  • Hospitality and accommodation
  • Dependable and responsible

Timeline

Team Associate

Big E’s Kitchen
12.2024 - Current

North Canyon High School
Brittney MacLiver