Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brittney Maese

West Covina,USA

Summary

Friendly, adaptable, and service driven professional with a background in education, behavioral support, and customer service. Skilled in managing challenging situations with patience and empathy while ensuring a safe and welcoming environment. Bilingual in Spanish and passionate about providing exceptional service while representing Delta Airlines’ commitment to safety, teamwork, and world-class hospitality.

Overview

7
7
years of professional experience

Work History

Behavioral Interventionist

West Covina School District
05.2022 - Current
  • Excellent interpersonal communication skills, able to work well as a member of a team and individually
  • Strong organizational abilities, able to plan and implement projects effectively
  • Reliable and adaptable; learn new systems quickly and take the initiative
  • Able to generate creative activities
  • Patient in stressful environments
  • Work well with clienteles

Instructional Aide

West Covina School District
01.2022 - 05.2022
  • Work as part of a team assisting moderate/severe autism students 4-5 year olds
  • Assist teachers with pre-planned classroom activities
  • Help teachers with the special education instructional program
  • Implement IEP goals for designated students
  • Responsible for proper note taking regarding behavioral transitions

Substitute Instructional Aide

West Covina School District
08.2021 - 01.2022
  • Worked with mild/moderate/severe, and general ed students from TK-12th grade
  • Covered at multiple locations providing instruction assistance as needed
  • Scheduled by various office staff due to flexibility in work schedule
  • Supported teacher and classroom staff on how to manage behaviors
  • Run language arts and math centers with students

Kiosk Sales Associate

Cellairis
03.2019 - 03.2020
  • Assist customers in a friendly and professional matter
  • Manage inventory, restock merchandise, and ensure kiosk is clean
  • Promote and sell mobile accessories
  • Utilize persuasive communication skills to encourage customers to purchase the accessories

Education

Bachelor of Arts - Psychology

California State Polytechnic University
Pomona, CA
05.2022

Skills

  • Bilingual (Spanish)
  • Team Collaboration
  • Adaptability & Flexibility
  • Conflict Resolution & Crisis Management
  • Safety & Emergency Preparedness (CPR/First Aid)
  • Problem-Solving & Quick Decision Making

Languages

Spanish
Native or Bilingual

Timeline

Behavioral Interventionist

West Covina School District
05.2022 - Current

Instructional Aide

West Covina School District
01.2022 - 05.2022

Substitute Instructional Aide

West Covina School District
08.2021 - 01.2022

Kiosk Sales Associate

Cellairis
03.2019 - 03.2020

Bachelor of Arts - Psychology

California State Polytechnic University