Brittney Maisonet
Administrative Coordinator
Titusville
Summary
Dynamic administrative leader with a proven track record of prioritizing and delegating tasks to drive organizational goals and enhance operational efficiency. Expertise in schedule coordination, resource allocation, and office supply inventory management ensures seamless workflow and productivity. Committed to fostering a positive work culture through dedicated training and mentoring of top talent while managing diverse administrative functions. Demonstrates the ability to thrive in fast-paced, rapidly changing environments, effectively handling competing priorities.
Overview
19
19
years of professional experience
3
3
Certifications
1
1
Language
Work History
Executive Assistant to President/CEO
Accelerate Brevard: Chamber of Innovation
11.2024 - Current
- Maintained strict confidentiality of sensitive information and documents, ensuring privacy and discretion at all times
- Supported senior executives in daily operations, managing calendars, scheduling meetings, and coordinating travel arrangements
- Prepared comprehensive reports, presentations, and correspondence for executive review and distribution
- Managed complex projects from initiation to completion, ensuring deadlines were met and objectives achieved
- Coordinated high-level meetings with internal stakeholders and external clients/vendors, handling logistics and providing administrative support
- Developed efficient systems for document management, including filing systems both physical and digital
- Anticipated the needs of senior executives by proactively researching information or gathering materials for upcoming meetings or events
- Acted as a liaison between senior executives and other departments/teams within the organization to facilitate effective communication flow
- Assisted in budget preparation by collecting data on expenses/invoices/receipts for accurate financial reporting
- Organized company-wide events such as conferences or retreats, managing logistics including venue selection, catering arrangements, travel accommodations etc
- Implemented time-saving strategies such as automation tools or streamlined processes to increase efficiency in administrative tasks
- Provided guidance/training to junior administrative staff members on best practices for office management procedures
- Collaborated with HR department on recruitment efforts by reviewing resumes/CVs of potential candidates, conducting initial screenings/interviews
- Managed executive's email inbox/calendar efficiently by prioritizing incoming messages/meetings based on urgency/importance
- Served as a point of contact between senior executives/board members/shareholders during board meetings/governance sessions
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
Assistant
Clear Zone LLC
01.2020 - Current
- I excel in managing complex calendars, coordinating high-stakes meetings, and ensuring seamless communication between executives and stakeholders. My ability to handle sensitive information with utmost confidentiality has been instrumental in maintaining organizational integrity.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Lawn Care Property Manager / Data Entry
Randy Thornton Law Maintenance
08.2018 - Current
- Managing all properties within the company. Commercial Valuation
- Details data entry. Account Manager
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Claims Representative
Safelite Solutions
02.2024 - 11.2024
- Report claims for multiple insurance companies on their behalf.
- Improved customer satisfaction by providing timely and accurate information on claim status and resolution.
- Maintained compliance with industry regulations by adhering to established procedures and guidelines in claims handling.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Followed up with customers on unresolved issues.
Sales Lead
Sodium Games
08.2022 - 01.2024
- Selling game development assets and working with industry leaders to create meaningful video game experiences.
- Established strong rapport with clients through active listening techniques, understanding their unique needs and proposing tailored solutions.
- Boosted sales performance by implementing strategic sales plans and effective team management.
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
Experience Concierge Mentor / Trainer
Enchanted Fairies
06.2021 - 08.2022
- Helping my team create memorable and meaningful experiences through mentorship and training.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained detailed records of guest preferences to personalize future visits.
- Managed reservations for exclusive events, increasing guest engagement and satisfaction.
- Coordinated transportation arrangements for guests, leading to seamless travel experiences.
- Trained new concierge staff, ensuring consistent high level of service across team.
- Developed relationships with local businesses to secure discounts and special access for guests.
Case Manager / Human Resources
Miracles Recovery Center
11.2019 - 07.2020
- Workforce planning and employment. Implementing recruiting strategy, HR development, risk management.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Certified Ophthalmic Assistant
New Vision Eye Center & Center for Advanced Eye Care
01.2015 - 10.2019
- Gathering medical records and patient information, assisting ophthalmologist in basic procedures. Taking measurements.
- Documented patient medical history and information utilizing [Software] with commitment to accuracy.
- Administered ophthalmic drops and ointments, focusing on patient comfort.
- Participated in continuing education programs to stay current on industry advancements and best practices in ophthalmic assistance.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation on behalf of patients.
- Enhanced clinic efficiency with accurate maintenance of patient records and scheduling appointments.
- Conducted visual field testing for early detection of glaucoma, enabling timely intervention and treatment.
- Assisted ophthalmologists in providing quality care by preparing patients for examination and procedures.
- Contributed to the successful treatment of eye conditions by administering prescribed medications under the supervision of an ophthalmologist.
- Safeguarded patient privacy, adhering to HIPAA regulations while handling sensitive information.
- Aided visually impaired patients by recommending appropriate low-vision aids based on their specific needs and abilities.
- Presented preliminary medical evaluation of clinical patients, delivering comprehensive reports to physicians.
- Educated patients on proper contact lens care and usage, promoting optimal eye health over time.
- Operated and maintained ophthalmic equipment in alignment with safety procedures.
- Ensured patient safety, conducting thorough sterilization of ophthalmic instruments and equipment.
- Increased patient satisfaction by addressing concerns and answering inquiries regarding eye health and procedures.
- Maintained inventory of medical supplies and tools to address needs of patients.
- Collaborated with multidisciplinary teams to provide comprehensive eye care for patients with complex needs.
- Performed critical measurements for surgical cases, contributing to favorable outcomes in vision correction procedures.
Head of Photography Dept. / Supervisor
CVS Health Retail
01.2007 - 12.2014
- Managing employee shifts and creating a work schedule each week.
- Supervising on-duty employees and leading store.
- Established strong relationships with clients, consistently exceeding expectations and securing repeat business.
- Mentored junior photographers, fostering professional growth and enhancing team performance.
- Streamlined photographic processes, consistently delivering high-quality images within tight deadlines.
- Enhanced visual storytelling by directing and managing photography teams for various projects.
- Ensured consistent quality control by implementing rigorous review processes for all deliverables before submission to clients or publication.
- Championed innovative solutions to creatively solve complex photographic challenges without sacrificing artistic vision or technical quality.
- Oversaw equipment maintenance schedules, ensuring optimal functionality during critical project phases.
- Managed budgets and resources effectively, ensuring the timely completion of photography projects within allocated funds.
- Stayed current on industry trends and emerging technologies to maintain a competitive edge in the market.
- Negotiated contracts with vendors and suppliers, achieving favorable terms while maintaining budgetary constraints.
Education
Medical Assistant - Medical
The Medical Institute of Kentucky
Lexington, KY01.2021
Associate of Arts - General Studies
Indian River State College
Vero Beach, FL 05.2001 -
High School Diploma -
Vero Beach High School
Vero Beach, FL01.2007
Skills
Office administration
Microsoft Excel
Proficient in EMR
Team collaboration
Documentation and recordkeeping
Presentation preparation
Office management
ICD-10 coding
Clinical documentation
Documentation skills
Healthcare compliance
Policy implementation
Certification
Driver's License
Timeline
Executive Assistant to President/CEO
Accelerate Brevard: Chamber of Innovation
11.2024 - Current
Claims Representative
Safelite Solutions
02.2024 - 11.2024
Sales Lead
Sodium Games
08.2022 - 01.2024
Experience Concierge Mentor / Trainer
Enchanted Fairies
06.2021 - 08.2022
Assistant
Clear Zone LLC
01.2020 - Current
Case Manager / Human Resources
Miracles Recovery Center
11.2019 - 07.2020
Lawn Care Property Manager / Data Entry
Randy Thornton Law Maintenance
08.2018 - Current
Certified Ophthalmic Assistant
New Vision Eye Center & Center for Advanced Eye Care
01.2015 - 10.2019
Head of Photography Dept. / Supervisor
CVS Health Retail
01.2007 - 12.2014
Associate of Arts - General Studies
Indian River State College
05.2001 -
Medical Assistant - Medical
The Medical Institute of Kentucky
High School Diploma -
Vero Beach High School
Similar Profiles
Jacqueline ChavezJacqueline Chavez
Instructor (After-School Tutor) at Access Accelerate (XLR8)Instructor (After-School Tutor) at Access Accelerate (XLR8)
Stephen SimoniStephen Simoni
Mobile Detailer at Accelerate Auto CareMobile Detailer at Accelerate Auto Care
Anish NagleAnish Nagle
Junior Project Manager at Accelerate Business SolutionsJunior Project Manager at Accelerate Business Solutions
Tanisha HarrisTanisha Harris
Mental Health Technician at Palm Point Behavior HospitalMental Health Technician at Palm Point Behavior Hospital
Holly BerryHolly Berry
ROTC Cadet at NAROTC Cadet at NA