Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Brittney Mangrum

Oklahoma City,OK

Summary

Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Committed and loyal with a history of meeting company needs. Skilled at working under pressure and adapting to new situations and challenges. Results-driven sales professional with 5 years of experience in sales. Proven track record of exceeding sales targets, developing strong client relationships, and implementing effective sales strategies. Skilled in prospecting, negotiating contracts, and closing deals. Demonstrated ability to work independently and collaboratively to drive revenue growth and customer satisfaction.

Key competencies include:

  • Sales Strategy Development
  • Relationship Building
  • Customer Needs Assessment
  • Pipeline Management
  • Contract Negotiation
  • Cross-Functional Team Collaboration

Overview

10
10
years of professional experience

Work History

Lifestyle Director Heartis

Mid-Cities Senior Living
Bedford, TX
08.2022 - Current
  • Responsibilities include Manage and Supervise senior residents, utilizing 8 Dimensions of Engagement in developing community events and programs
  • I am responsible for answering telephone calls and have documented all pertinent information pertaining to secure operations
  • I am experience in monitoring the facilities central station alarm monitoring systems and have been trained in emergency procedures
  • I am skilled and strong computer and data entries
  • I've knowledge of word processing, excel spreadsheets, and email software
  • I am the liaison in working with residents in developing and maintaining positive social skills to include mental aptitude, confidence and strong interpersonal connections
  • I have knowledge of all Heartis Standard Operating Procedures
  • My responsibilities also include contributions to community-focused public relations, utilizing infacility communications network which provides me with various Personal Identifiable Information and tenant intelligence information, this includes my attending formal meetings with staff members.

Assistant Manager

Argon Apartments
Oklahoma City, Oklahoma
01.2023 - 10.2023
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Increased occupancy through dynamic marketing initiatives.

Co-Founder Entrepreneur Partner

APP LLC
Oklahoma City, OK
08.2016 - 06.2022
  • Responsibilities include my supervisory skills in managing company social media and marketing tactics to expand brand awareness and attract new customers
  • I reconciled daily sales, prepared bank deposits and assessed financial secure transaction reports
  • This entails my being literate in understanding printed regulations, written orders and instructions, and training instructions
  • I am able to compose reports which convey complete information on work processes
  • I am skilled and strong computer and data entries
  • I've knowledge of word processing, excel spreadsheets, and email software
  • I am experience with alarm monitoring software such as the Blink monitoring systems
  • I am skilled at analyzing financial statements and can monitor changing trends; this skill allows me to manage monetary processes for budgeting and allows me with to make business decisions
  • I am skilled at startup and creations of operational procedures and workflow planning and have managed operations budgeting, accounts payable and accounts receivable and payroll
  • I am skilled at Resolving business matters pertaining to policy quickly through meticulous research and quick decision-making all while maintaining my professionalism under highly stressful situations.

Supervisor Station Operations

Alaska Airlines
Oklahoma, OK
05.2014 - 08.2016
  • I have experience as a dispatcher/customer service Technician in the civilian airline environment; my skills include my abilities to mitigate regulatory risks by obtaining necessary documents, performing research for clearances in an effort to obtain certificates for personnel pending approval from local, state and federal agencies
  • My data entries skills allow me to assist clients in preparing required travel documents and necessary forms
  • As an example, I have completed order transactions and generated travel documentation and detailed itineraries
  • I have excellent skills in delivering exceptional service to customers through active engagement, effective listening as I am also well-developed interpersonal skills
  • I am skilled in job position procedures and am well versed in my knowledge of all airport Standard Operating Procedures
  • I am trained in coordinating first responder notification in the event of emergencies
  • I am skilled in resolving problems with knowledgeable and friendly service in an effort to achieve customer satisfaction.

Education

High School Diploma -

Continental Academy
05.2008

Skills

  • Strong computer and data entry skills
  • Knowledge of word processing, excel spreadsheets, social media formats, and email software
  • Experience with alarm monitoring software
  • Outstanding verbal and written communication skills
  • Fast learning and team player with strong organizational skills
  • Skilled in understanding processes and procedures
  • Experience in leadership
  • Highly reliable and trustworthy
  • Facilitator in presenting at any level
  • Quality assurance
  • Professional interaction with co-workers, outside employees, customers, management, and the public

Accomplishments

  • Outstanding facilitator resulting in high sales and market command
  • Praised for personnel workforce increases and monetary growth achieved

Timeline

Assistant Manager

Argon Apartments
01.2023 - 10.2023

Lifestyle Director Heartis

Mid-Cities Senior Living
08.2022 - Current

Co-Founder Entrepreneur Partner

APP LLC
08.2016 - 06.2022

Supervisor Station Operations

Alaska Airlines
05.2014 - 08.2016

High School Diploma -

Continental Academy

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Brittney Mangrum