Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Brittney Maracle

Niagara Falls,NY

Summary

Compassionate professional with experience in healthcare, customer service, and retail. Skilled in patient care, inventory management, and delivering excellent service in fast-paced environments. Proven ability to build relationships, maintain organization, and support team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Marshalls
03.2024 - Current
  • Delivered excellent customer service, assisting shoppers in locating products and providing recommendations based on their preferences and needs
  • Managed cash register operations with accuracy and efficiency, processing transactions, handling cash, and issuing receipts
  • Restocked merchandise on the sales floor, ensuring a neat and organized presentation in line with store standards
  • Conducted inventory checks and updated stock records, assisting with inventory management and loss prevention efforts
  • Collaborated with team members to execute promotional events and sales, contributing to the store's revenue goals
  • Addressed customer inquiries and resolved issues promptly, maintaining a positive shopping experience and fostering customer loyalty
  • Maintained cleanliness and orderliness within the store, adhering to health and safety guidelines to ensure a safe shopping environment
  • Assisted with visual merchandising, setting up displays that attractively showcase products and encourage sales
  • Utilized product knowledge to inform customers about the features and benefits of different brands and items available at Marshall's
  • Demonstrated flexibility by working various shifts, including evenings and weekends, to meet the store's operational needs

Mental Health Technician

Niagara Falls Memorial Medical Center
07.2021 - Current
  • Assisted residents with daily activities, including bathing, dressing, grooming, and feeding, ensuring dignity and respect
  • Monitored and recorded vital signs such as blood pressure, temperature, and pulse, reporting any significant changes to nursing staff
  • Provided mobility assistance, including transferring residents to and from beds, wheelchairs, and commodes, using proper lifting techniques
  • Supported residents with toileting needs and maintained accurate records of bowel movements and urinary output
  • Engaged residents in social activities and exercises to promote physical and mental well-being
  • Communicated effectively with residents, families, and healthcare team members to ensure comprehensive care
  • Managed residents' nutritional needs by preparing and serving meals, and assisting with feeding when necessary
  • Maintained a clean and safe environment by performing housekeeping tasks such as changing linens, cleaning rooms, and sanitizing equipment
  • Observed and documented residents' physical and emotional condition, reporting any concerns or changes to the nursing staff promptly
  • Provided compassionate end-of-life care, offering emotional support to residents and their families during difficult times

Covid Vaccine Site

Durham Staffing
03.2021 - 03.2021
  • Managed vaccine inventory, ensuring proper storage temperatures and handling to maintain vaccine integrity
  • Assisted with patient check-in and registration, verifying personal information and eligibility for vaccination
  • Provided pre-vaccination education, discussing potential side effects and answering patient questions to ease concerns
  • Monitored patients post-vaccination for adverse reactions and provided immediate care as needed
  • Maintained accurate and confidential patient records, documenting vaccine lot numbers and administration details
  • Coordinated with healthcare professionals and site staff to streamline vaccination processes and improve patient flow
  • Adhered to strict sanitation and infection control standards to prevent the spread of COVID-19 and other illnesses
  • Supported community outreach efforts to increase vaccine accessibility and address vaccine hesitancy
  • Demonstrated strong communication skills and compassion when interacting with a diverse population under high-stress conditions

Home Health Aide

Aftercare Nursing Services
09.2020 - 03.2021
  • Provided compassionate care to patients in their homes, assisting with daily living activities such as bathing, dressing, and grooming
  • Administered medication as prescribed by healthcare providers and monitored patients for side effects or complications
  • Prepared and served meals according to dietary restrictions and preferences, ensuring proper nutrition for patients
  • Performed light housekeeping duties, including laundry, dishwashing, and maintaining a clean and safe living environment
  • Monitored vital signs and reported any significant changes in patient condition to nurses or healthcare professionals promptly
  • Coordinated with healthcare professionals to implement patient care plans and contribute to the assessment of patient needs
  • Assisted patients with mobility, including transferring to and from bed, aiding with ambulation, and providing support with physical therapy exercises
  • Offered companionship and emotional support to patients, engaging in conversation, reading, and other activities to enhance their quality of life
  • Maintained patient confidentiality and upheld privacy standards in accordance with HIPAA regulations
  • Demonstrated reliability and punctuality, managing time effectively to adhere to care schedules and appointments

Sales Associate

Journeys
08.2019 - 12.2019
  • Delivered exceptional customer service by greeting customers, understanding their needs, and guiding them through an extensive range of footwear and accessories
  • Achieved and exceeded sales targets through effective product recommendations and demonstrating in-depth knowledge of fashion trends and brand benefits
  • Processed sales transactions accurately and efficiently at the cash register, balancing the till and managing financial documents
  • Maintained a visually appealing store environment by organizing displays, restocking merchandise, and ensuring products were neatly presented
  • Built and nurtured customer relationships, leading to repeat business and a strong store reputation for outstanding service
  • Assisted with inventory management, including receiving stock shipments, conducting inventory counts, and minimizing shrinkage through loss prevention strategies
  • Collaborated with team members to plan and execute promotional events and in-store sales campaigns, driving traffic and increasing sales volume
  • Handled customer complaints and issues with a solutions-oriented approach, ensuring customer satisfaction and loyalty
  • Participated in ongoing product and sales training to stay current with Journeys' product offerings and sales techniques
  • Demonstrated reliability by adhering to scheduled shifts and showing flexibility to cover additional hours during peak shopping periods

Education

High School Diploma - General Education

Niagara Falls High School
Niagara Falls, NY
06.2020

Skills

  • Patient Care
  • Childcare
  • Home Care
  • Vital Signs
  • Cleaning Experience
  • Nursing
  • Mental Health
  • Senior Care
  • Caregiving
  • Animal Care
  • Meal Preparation
  • Infection Control Training
  • Laundry
  • Multi-tasking strength
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Cash register operation
  • Stocking and receiving
  • Cash handling accuracy
  • Product sales
  • Store opening and closing
  • Conflict resolution
  • Customer service
  • Problem-solving
  • Relationship building

Certification

  • Driver's License
  • CPR Certification

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Sales Associate

Marshalls
03.2024 - Current

Mental Health Technician

Niagara Falls Memorial Medical Center
07.2021 - Current

Covid Vaccine Site

Durham Staffing
03.2021 - 03.2021

Home Health Aide

Aftercare Nursing Services
09.2020 - 03.2021

Sales Associate

Journeys
08.2019 - 12.2019

High School Diploma - General Education

Niagara Falls High School

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