Brittney Martinelli

• Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
• Established QuickBooks accounting system to reflect accurate financial records.
• Improved tax preparation efficiency, organized and reviewed all relevant financial documents.
• Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.

• Reconciled bank statements and credit card accounts for accuracy and completeness.
• Assisted with payroll processing, including timesheet verification and benefit calculations.
• Implemented orderly, organized filing systems for easy record retrieval.

Built relationships with customers to encourage repeat business.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed a minimum of 100 calls a day while maintaining professionalism and efficiency.