BRITTNEY MAURER
West Des Moines,IA
Summary
Proven leader in security team management with a strong focus on training and administrative efficiency. Expertise in report writing, file management, and schedule coordination. Committed team player with a disciplined work ethic and extensive experience in high-pressure environments.
Overview
16
16
years of professional experience
3
3
Certifications
Work History
Lead Teacher, Infant Room
Yellow Brick Road Early Childhood Development Cent
Grimes, Iowa
03.2023 - Current
- Designed and facilitated educational activities that encouraged social, emotional, and cognitive development.
- Implemented classroom management strategies that fostered a positive and engaging learning environment.
- Maintained a safe and nurturing space for children while promoting independence and curiosity.
- Partnered with parents to enhance children's developmental milestones and support educational goals.
School Bus Driver
Durham School Services
Waukee, Iowa
08.2022 - 05.2023
- Transported children to school and back daily, prioritizing safety and punctuality.
- Secured transit of children and teachers to field trip destinations, ensuring a safe and enjoyable experience.
Site Supervisor
Securitas
Highlands Ranch, Colorado
05.2016 - 07.2022
- Coordinated site schedules and access control, ensuring seamless security operations.
- Trained new guards on protocols and safety procedures, strengthening team readiness.
- Conducted monthly safety inspections to maintain compliance with regulations.
- Advanced from guard to lead guard to site supervisor, demonstrating leadership and commitment.
Crew Lead
Arbys
Lone Tree, Colorado
06.2015 - 06.2016
- Supervised team members during busy shifts to enhance service efficiency.
- Trained new staff on food preparation and safety standards.
- Trained new hires on job responsibilities, safety protocols, and company policy.
- Managed cash transactions, order taking through drive-thru, and customer service while ensuring order accuracy and training new team members; assisted management with daily and monthly product inventories.
- Assisted in maintaining cleanliness and organization in the kitchen area.
Cashier
Walmart
Littleton, Colorado
09.2014 - 06.2015
- Ensured accuracy in cash transactions for customer satisfaction. with accuracy and integrity.
- Processed customer transactions efficiently at the register.
- Conducted daily cash reporting to ensure financial accountability.
- Assisted customers in locating products to enhance shopping experience.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout areas.
- Provided customer service support at help desk to resolve inquiries efficiently.
Lead Caregiver
Colorado Assisted Living
Littleton, Colorado
03.2010 - 09.2014
- Supervised daily activities and care for residents, ensuring their comfort and well-being in assisted living facility.
- Developed individualized care plans addressing resident needs and preferences.
- Assisted residents with bathing, hygiene tasks, feeding, and medication administration.
- Coordinated care schedules to ensure consistent support for residents.
- Trained new caregivers on best practices and facility protocols.
- Facilitated communication with families and healthcare providers to ensure timely updates on resident medical changes.
- Managed monthly safety inspections and fire drills, reinforcing a culture of safety and preparedness among residents and staff.
- Ordered and counted narcotics and medications to maintain compliance.
Education
BACHELOR OF HEALTHCARE ADMIN -
COLLEGE AMERICA
DENVER, COSkills
- Problem solving
- Classroom management
- Curriculum development
- Family engagement
- Safety compliance
- Child transportation
- Security oversight
- Customer service
- Team leadership
- Communication skills
- Basic computer proficiency
- Schedule coordination
- Staff training
- Safety inspections
- Access control
- Emergency response
- Incident reporting
- Team supervision
- Client relations
- Schedule management
- Effective communication
- Situational awareness
- CCTV experience
- Security systems expertise
- Alarm monitoring
- Security personnel training
- Surveillance
References
- GRANT DICKINSON, GENERAL MANAGER, ARBYS, 303-798-2598
- DENICE HUGHES, GENERAL MANAGER, ARBYS, 303-973-2177
- NICK TRUJILLO, FACILITIES COORDINATOR, CYXTERA, 303-669-6243
Awards
- Helped work on creating a training manual for new guards to be used at data centers across the United States
- Security officer of the quarter
- Safe driving to avoid a collision
Professional Licenses
- First Aid and CPR
- Guard Card
- Class B CDL with air brakes
- Passenger and school bus endorsements
Accomplishments
Most Positive Employee
Certification
CDL Class B with Student, Passenger, Air Brakes Endorsements
Timeline
Lead Teacher, Infant Room
Yellow Brick Road Early Childhood Development Cent
03.2023 - Current
School Bus Driver
Durham School Services
08.2022 - 05.2023
Site Supervisor
Securitas
05.2016 - 07.2022
Crew Lead
Arbys
06.2015 - 06.2016
Cashier
Walmart
09.2014 - 06.2015
Lead Caregiver
Colorado Assisted Living
03.2010 - 09.2014
BACHELOR OF HEALTHCARE ADMIN -
COLLEGE AMERICA