Brittney McCumsey-Belcher

• Demonstrated exceptional customer service as a cashier while gaining valuable hands-on experience in various areas of sales such as on the sales floor, at the deli counter, with lotto machine maintenance and during stocking activities.
• Enhanced front counter operations by maintaining a clean, organized, and welcoming environment.
• Maintained strong customer relationships through friendly interactions and attentive service.
• Managed high volumes of transactions during busy periods, maintaining accuracy and efficiency under pressure.
• Reduced wait times by efficiently multitasking between cash register operation and order preparation duties.
• Supported other departments as needed, demonstrating flexibility and adaptability in various roles within the organization.
• Processed credit card, EBT, and gift certificate payments with electronic computer system.
• Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.

Maintained high cleanliness and sanitation standards in accordance with chemical training practices, ensuring a safe and hygienic environment.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
• Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
• Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.

• Greeted customers at counter to fulfill requests and answer questions.
• Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
• Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
• Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
• Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
• Accurately operated cash register to process customer payments.

• Achieved tangible results through successful sales of diverse products such as pools and outdoor merchandise
• Developed strong client relationships through consistent communication and exceptional customer service.
• Increased sales by offering advice on purchases and promoting additional products.
• Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
• Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
• Upheld high standards of customer service by promoting and upselling new products and services.
• Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
• Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
• Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
• Negotiated contracts with clients to secure mutually beneficial terms and conditions for both parties.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

• Executed check cashing, gold buying, and auto loans
• Conducted pay day loans and installment loans
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.